Human Resources Benefits Coordinator

Overview

The Benefits Coordinator is dedicated to supporting employees through accurate and efficient administration of payroll and benefits programs. This role serves as a trusted resource for employees navigating benefit-related matters, including assistance with balance bill statements under the reference-based pricing medical plan. The Coordinator ensures all new hires complete benefit enrollments within required timeframes, oversees dependent eligibility audits, and assists in payroll processing to ensure employees are paid accurately and on time.

Position Summary

The Benefits Coordinator provides day-to-day support in the administration of payroll and employee benefits programs. This role ensures accurate processing of payroll, assists employees with benefit-related questions, and provides guidance with balance bill statements under the reference-based pricing medical plan. The Coordinator manages new hire benefit enrollments within required deadlines, oversees dependent eligibility audits, and collaborates with HR and payroll teams to maintain compliance, accuracy, and confidentiality. By delivering responsive and professional service, the Benefits Coordinator supports both employees and the organization's operational effectiveness.

Key Responsibilities

• Serve as the primary point of contact for employees regarding benefit-related questions, including assisting with balance bill statements under the reference-based pricing medical plan.
• Administer new hire benefit enrollment processes, ensuring all required documents are submitted accurately and on time.
• Review and audit dependent eligibility documentation for new hires to confirm compliance with plan requirements.
• Maintain accuracy of employee data in the benefits enrollment system and coordinate corrections or updates as needed.
• Support payroll administration by assisting with data entry, reconciliations, and verifying payroll and benefit deductions for accuracy.
• Communicate benefit options, processes, and deadlines to employees in a clear and supportive manner.
• Coordinate with benefit vendors, brokers, and internal HR team members to resolve enrollment issues, claims, or discrepancies.
• Assist with open enrollment activities, including system testing, employee communications, and enrollment support.
• Provide reporting and administrative support for compliance-related filings and audits as needed.

Education and Requirements

Seniority level

Employment type

Job function

Industries

Benefits

Indianapolis, IN

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