Job Description
The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.
Job Responsibilities
Leadership
- Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
- Ensure food services appropriately connects to the Executional Framework
- Coach employees by creating a shared understanding about what needs to be achieved and how to execute
- Reward and recognize employees
- Ensure safety and sanitation standards in all operations
Client Relationship
Identify client needs and effectively communicate operational progressFinancial Performance
Adopt Aramark process and systemsBuild revenue and manage budget, including cost controls regarding food, beverage and laborEnsure the completion and maintenance of P&L statementsAchieve food and labor targetsManage resources to ensure quality and cost control within budgetary guidelinesProductivity
Implement and maintain Aramark agenda for both labor and food initiativesCreate value through efficient operations, appropriate cost controls and profit managementFull compliance with Operational Excellence fundamentals, including food and laborDirect and oversee operations related to production, distribution and food serviceCompliance
Maintain a safe and healthy environment for clients, customers and employeesComply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hourKey Responsibilities
Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and developmentDevelop operational component forecasts and can explain variances. Responsible for components accounting functions.Ensure that requirements for appropriate sanitation and safety levels in respective areas are metCoordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee trainingRecruit, hire, develop and retain front line team.Conduct period inventoryMaintain records to comply with ARAMARK, government and accrediting agency standardsInteract with Client Management and maintain effective client and customer relations at all levels with client organizationMay participate in sales process and negotiation of contractsLook for opportunities to implement new products and services which support sales growth and client retentionAdditional Responsibilities
Manage the front of the house of the dining operation (Cafeteria / Residential Dining Facility)Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practicesAt Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 4 years of experienceRequires at least 1-3 years of experience in a management roleRequires previous experience in food serviceRequires a bachelor’s degree or equivalent experienceStrong communication skillsAbility to develop and maintain effective client and customer rapport for mutually beneficial business relationshipsAbility to demonstrate excellent customer service using Aramark's standard modelAbility to maintain an effective working relationship with other departments to a unified food service experience for all customersRequires occasional lifting, carrying, pushing, and pulling up to 50 lb.Must be able to stand for extended periods of time.#J-18808-Ljbffr