Property and Casualty Licensed Customer Care Representative

A company is looking for a Customer Care Representative with an Advantage P&C License required.

Key Responsibilities

Assist internal and external customers with moderately complex insurance issues while delivering exceptional service

Communicate with customers and resolve inquiries related to policy provisions and conditions

Document customer interactions thoroughly and escalate unresolved issues as needed

Required Qualifications

High School Diploma or equivalent required

Property and Casualty license required within a designated number of attempts

1-3 years of customer service experience, preferably in a call center or insurance environment

Intermediate computer skills with the ability to navigate multiple systems simultaneously

Experience with Microsoft Office suite preferred