Supply Chain Transformation Manager

Supply Chain Transformation Manager

The Supply Chain Transformation Manager is responsible for supporting implementation of transformation strategy projects across the supply chain service network within a vertically integrated supply chain to optimize performance, reduce restaurant-level cost structures, and enhance operational efficiency. Duties and responsibilities include :

Proactive Problem Solving : Support ongoing initiatives through implementation, driving the projects towards successful outcomes

Cross-Functional Leadership : Collaborate with teams across logistics, procurement, distribution, QCC Operations, engineering, restaurant operations, development, finance, IT and supply partners to develop and align on innovative, scalable supply chain solutions.

Data-Driven Analysis : Drive data analysis and modeling to evaluate service network performance, identify inefficiencies, and recommend actionable improvements.

Stakeholder Engagement : Present project updates, insights, and recommendations to senior leadership and key stakeholders across the organization.

Performance Metrics / Results Tracking : Define and track key performance indicators to measure impact on restaurant cost structure, service levels, and supply chain resilience.

Change Management : Champion adoption of new processes and tools through strong communication, training support, and alignment with restaurant operations leaders.

Ability to travel between 50% and 70% of the time.

Education, experience, and certifications required :

Bachelor's degree in Supply Chain, Industrial Engineering, Business or a related field.

5+ years of experience in supply chain operations or transformation, preferable within QSR, retail, CPG, or foodservice industries or with consulting experience

Functional skills :

Proven success leading complex, cross-functional supply chain projects

Strong analytical skills with experience in network design, cost modeling, and scenario planning

Excellent communication and stakeholder management skills

Proficiency in supply chain tools and technologies (ERP Systems, Tableau, Power BI, Project Mgt Software)

Our values :

EVERYONE BELONGS We believe connectedness and belonging are the essential ingredients to our success.

DO THE RIGHT THING We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.

PEOPLE FIRST To craft positive experiences for our customers, we take care of each other first.

INNOVATE TO WIN We champion and challenge for a better way in all we do.

HAVE FUN We find joy, create meaningful impact and celebrate the journey together

Our core competencies :

CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence

RESULTS DRIVEN We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.

CONTINUOUS IMPROVEMENT We champion for better through strategic risk taking, experimentation and challenging the status quo.

BIAS FOR ACTION We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.

WINNING TOGETHER We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.