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Shift Manager (Loxahatchee)

Shift Manager (Loxahatchee)

KFCLoxahatchee, FL, US
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Job Details

Job Location : KFC 4775 Seminole Pratt Whitney Rd, Westlake, FL | E320155 - Westlake, FL

Salary Range : Undisclosed

Description

Job Summary : As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you'll be the captain of the ship during your shift! You'll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you're passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities :

  • Supervise Shift : You'll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
  • Team Leadership : Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
  • Customer Service : Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
  • Food Safety : Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
  • Cash Handling : Handle cash registers, process payments, and maintain accurate records.
  • Inventory Management : Keep track of inventory levels, order supplies as needed, and manage stock rotation.
  • Shift Reports : Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
  • Training : Train new team members on company policies, procedures, and customer service standards.
  • Problem-Solving : Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
  • Cleanliness : Ensure the restaurant is clean, organized, and presentable at all times.
  • Promotions and Specials : Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

Qualifications :

  • Experience : Previous restaurant or fast-food experience preferred.
  • Leadership Skills : Ability to lead and motivate a team effectively.
  • Communication : Excellent verbal communication skills.
  • Adaptability : Thrive in a fast-paced environment and adapt to changing circumstances.
  • Availability : Flexible availability, including evenings, weekends, and holidays.
  • Food Safety Certification : Preferred but not required (can be obtained on the job).
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    Shift Manager • Loxahatchee, FL, US