Preferred Account Specialist

Drive Hotel Success!

Under general direction, you'll manage assigned accounts and leverage proven Drury Sales Procedures to maximize occupancy across our hotel system.

80% of your day will be spent directly interacting with customers, ensuring their experience is welcoming, memorable, and exceeds expectations. You'll play a vital role in upholding Drury's high standards of service and hospitality while maximizing revenue.

Job Duties

• Manage key accounts & deliver exceptional support (phone / email).
• Collaborate with Hotel & Sales to coordinate accounts and manage follow-up
• Adaptable to Company Programs : Learn & leverage Drury resources
• Ensure accuracy in all quotes by adhering to account and rate guidelines, while seeking approval for any exceptions
• Record sales calls with precision and efficiency
• Develop customized strategies for your accounts, utilizing internal and external resources
• Expand our reach by cross-selling our diverse hotel portfolio, unlocking more stays with Drury

Qualifications