Street Outreach Advisor - San Diego County

Location : Hybrid - Field Based (San Diego County)

Employment Type : Full-Time

Hourly Pay Range : $21 – $24 per hour

About Pacific Health Group

At Pacific Health Group , we’re transforming healthcare by connecting people to the care and community resources they deserve. Our mission is to improve health outcomes by addressing social determinants of health and coordinating comprehensive, community-based services.

If you’re passionate about making a difference and thrive in a collaborative, community-focused environment, we’d love to have you on our team.

Overview

The Street Outreach Advisor is a field-based role that blends relationship-building with hands-on community engagement . You’ll partner with local organizations to create referral pathways and meet directly with members — helping them access the care, resources, and support services they need to improve their health and stability.

Most of your time will be spent in the field — meeting with partners, attending events, and connecting individuals to programs such as care management, behavioral health, housing, and community-based supports. This position requires flexibility, local travel, and the ability to adapt to changing community needs while maintaining compassion and professionalism.

Key Responsibilities

Partnership Development

• Identify and engage community-based organizations (CBOs) across diverse categories, including clinics, shelters, housing providers, and food access programs.
• Build and maintain warm-referral pathways using tools like QR codes, shared forms, and easy-to-use quick guides.
• Represent PHG at meetings, fairs, and outreach events; co-host community engagement activities.
• Gather partner feedback and recommend process improvements to strengthen collaboration.

Direct Member Engagement

Documentation and Reporting

Example Scenarios

The Street Outreach Advisor role is dynamic and community-focused. Below are examples of what your work may look like :

1. Hospital Partnership Launch

You meet with a hospital discharge planner to establish a referral process for recently discharged patients. You introduce PHG services, share a simple “How to Refer” guide with a QR code, and agree on a 24-hour callback process. Within a week, several referrals come through, marking the start of a partnership that helps patients safely transition back into care.

2. Street Outreach with a Street Medicine Team

You join a clinician at a local encampment to meet residents where they are. After offering supplies and listening to their needs, you identify individuals with urgent medical or behavioral health concerns. You connect them to the Street Medicine team on-site, complete brief screenings, and coordinate mobile intakes for continued support.

3. Community Pop-Up Screening Day

At a community health center, you set up a bilingual outreach table. You greet attendees, explain available support in plain language, and screen for eligibility in programs like ECM or Community Supports. Before they leave, you help schedule appointments and arrange transportation if needed — ensuring a warm handoff to care coordination teams.

Requirements

Qualifications

Success Measures

Benefits

Time Off & Leave

Health & Wellness

Financial & Professional

Culture & Perks

Equal Opportunity Employer

Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply.

Job Application & Offer Disclaimer

Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include :

AI & Human Interaction (HI) in Recruitment

Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location.

All resumes that meet these criteria are then reviewed by HI (Human Interaction) — our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration.