Windows 11 PC Deployment / IT Desktop Support Technician

Job Description

Our client, a large Healthcare System throughout the Midwest, has multiple openings to support a project to upgrade their technology. This will involve replacing old PC's and upgrading to new devices in Windows 11. We are looking for IT Technicians that can work 1st shift on-site.

Responsibilities

• Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications.
• Swap out laptops / desktops and deploy Windows 10 and Windows 11.
• Re-image Windows 11 onto machines from Windows 10.
• Assist all users with any logged IT related incident when called upon.
• Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
• Accurately record, update and document requests using the IT service desk system.
• Install and configure new IT equipment.
• Resolve incidents and upgrade different types of software and hardware.
• Resolve incidents with printers, copiers, and scanners.
• Maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.

Qualifications

Benefits

Pay and Benefits

The pay range for this position is $45.00 - $47.00 / hr.

Workplace Type

This is a fully onsite position in St. Joseph, MI and Benton Harbor, MI.

Application Deadline

This position is anticipated to close on Oct 21, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Equal Opportunity Employer

We're an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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