Community Manager Job at Notion in New York

Overview

Notion helps you build beautiful tools for your life’s work. Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Notion’s customers range from individuals to large organizations, and the product is used daily in work and personal life.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.

About The Role

Notion has a customer community unlike any other in software : They’re at the heart of our product, and have helped ignite tremendous growth with tens of millions of passionate people using Notion daily in their work and personal lives.

As a Community Manager , you’ll engage, nurture, and support Notion’s thriving global Ambassador and Campus Leaders programs, ensuring member experience remains smooth, motivating, and on brand. You’ll be communicating with Ambassadors and Campus Leaders every day, plus translating your insights into action in collaboration with other members of the Community Marketing team—from helping to evolve community strategies to building stronger bridges between community and Notion product teams.

In Short, These Communities Go The Extra Mile For Notion, And We Must Go The Extra Mile For Them In Return.

Responsibilities

• Own day-to-day relationship-building, regular engagement, and growth of Notion Ambassadors and Campus Leaders, ensuring members understand program expectations, get assistance when needed, and are excited to participate.
• Own and build community programming that engages and motivates members to share or dive deeper into Notion.
• Own regular program processes and resources, such as accepting applications, onboarding, developing comms / FAQs, coordinating product beta opportunities, and helping facilitate community-hosted activities.
• Contribute to overarching community strategy at Notion and help evolve program perks, events, and expectations to make these “must join” communities.
• Collaborate with the wider Community Marketing team to design and execute community activations, swag drops, event series, and help identify opportunities to integrate Notion’s communities into broader marketing campaigns or product launches.
• Collaborate with regional Community Managers to ensure application processes, new tools / platforms, and other updates are rolled out uniformly for smooth member experiences.

Qualifications and Skills

Nice To Have

Notion Hiring & Equal Opportunity

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other legally protected characteristics. Notion considers qualified applicants with criminal histories, consistent with applicable laws. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. Compensation is based on location, role scope and complexity, and experience. For roles based in San Francisco or New York City, base salary ranges may apply.

#J-18808-Ljbffr