Job Description
Job Description
Forklift operators (Order Picker, Reach Truck, Dock Stocker, and Electric Pallet Jack)
Performs a variety of physical, clerical and customer support tasks associated with distribution, materials handling, inventory control and instrument logistics. Up-to-date certification to operate a forklift is required.
PRIMARY DUTIES AND RESPONSIBILITIES :
May be responsible for any or all of the following :
- Picks, packs, loads and ships products to national and international customers and distribution centers
- Prepares documentation and products, ensures accuracy of documentation and shipments, and troubleshoots and resolves issues as required
- Assists with or coordinates international shipping; reviews, reconciles and approves all incoming international vendor bills
- Maintains a clean, orderly and safe warehouse and environment
- Investigates and resolves inventory inaccuracies and provides root cause analysis and recommendations for corrective actions
- Supports inventory processes, solutions and strategies for the continuous improvement of inventory accuracy and order fulfillment quality; includes cycle counts, data entry, tracking, reconciling, documenting and reporting
- Moves and stores equipment, raw materials and inventory for internal and external customers
- Supports instrument repair process including daily and routine shipping and receiving; tracks incoming and repaired materials, assuring system and operational readiness for the repair of instruments
- Administers instrument repair and field replacement programs, coordinates all failure analysis and reports, issues periodic reports on outstanding deliveries for inbound and outbound units, and coordinates all field returns, worldwide
EDUCATION :
High School diploma or equivalent combination of education and experience required.REQUIRED SKILLS AND ABILITIES :
Ability to work well under pressure and tight time constraintsAbility to effectively function in a team environmentAbility to prioritize work and handle multiple tasks simultaneouslyGood computer skills and knowledgeExcellent customer service skillsAbility to work flexible hoursAble to follow all Standard Operating Procedures (SOPs) and applicable ISO regulationsAble to properly lift up to 70 pounds; ability to move up to 100 pounds with assistanceUp-to-date certification to operate a forklift is required