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Senior Director, Provider AI Strategy and Transformation - Remote

Senior Director, Provider AI Strategy and Transformation - Remote

UnitedHealth GroupMinnetonka, MN, United States
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At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Senior Director, Provider AI Strategy and Transformation will define and lead the Provider Operations AI transformation agenda, establishing the framework, governance, and operating model required to scale AI-driven products and capabilities. This role is accountable for building the foundational strategy, aligning AI initiatives with business objectives. The role is accountable for designing and implementing a measurable transformation roadmap, including portfolio prioritization, data readiness, platform enablement, and product innovation. They will lead cross-functional teams, foster a culture of experimentation and governance, and deliver tangible business outcomes such as cost optimization, and enhanced provider experiences. Success will be measured by speed to market, adoption, scalability, and ROI of AI initiatives.

You'll enjoy the flexibility to work remotely

  • from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities :

  • Define the Provider Operations AI transformation framework including establishing the working model and codifying the governance process.
  • Build and lead a high-performing team of AI experts, providing mentorship, guidance, and support to foster a culture of innovation and delivering business value.
  • Accountable for the overall governance, performance and results of Provider Operations.
  • Play a key role in establishing credibility and visibility of a new and growing hybrid AI team.
  • Prepare and present information for a diverse and executive-level audience, ensuring clear and effective communication of transformational AI projects and outcomes.
  • Collaborate with cross-functional teams to identify AI opportunities across various business units and, develop customized solutions to address specific challenges that will improve quality, streamline workflows and drive efficiency and cost-effectiveness.
  • Ensure that transformational AI projects are delivered on time, within scope, and within budget, while meeting quality and performance standards.
  • Stay abreast of AI research advancements, industry best practices, to ensure all AI initiatives remain at the forefront of innovation and compliance. Actively contribute to proof-of-concept tests for new processes and technologies.
  • Establish partnerships with external AI vendors, research institutions, and startups to leverage external expertise and accelerate transformation
  • Drive innovation by exploring emerging AI technologies evaluating their potential impact on the business, and recommending strategic investments
  • You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

  • 10+ years of progressive experience in product management, strategy or technology leadership roles within healthcare
  • 2+ years leading AI / ML-driven product strategies
  • Experience of leading and managing a multi discipline team in a complex organization
  • Experience influencing cross-functional teams (Product, Engineering, Data Science, Design) and managing organizations across multiple geographies
  • Proven track record of owning AI product transformation strategies-from vision and roadmap to execution and measurable business impact within a large, complex healthcare organization
  • Proven exceptional executive communication skills with experience influencing C-suite, IT, Legal, vendors and external stakeholders
  • Demonstrated ability to drive innovation at enterprise scale, balancing experimentation with operational rigor and compliance
  • Demonstrated ability to develop and articulate a clear vision for how AI can be utilized to achieve business goals
  • Preferred Qualifications :

  • Solid knowledge of Responsible AI practices, bias mitigation, and compliance with global AI regulations
  • Deep understanding of AI / ML technologies, including LLM architectures, RAG, prompt engineering, evaluation frameworks, and MLOps practices for scalable deployment
  • Familiarity with cloud-native architectures, container orchestration (Kubernetes), and GPU / accelerator optimization for AI workloads
  • Proven track record of building and scaling new AI teams or organizations from the ground up, including hiring, operating model design, and culture creation
  • Proven track record of driving measurable business outcomes through AI innovation (e.g., revenue growth, cost reduction, customer experience improvements)
  • Proven industry thought leadership : publications, patents, conference speaking, or open-source contributions in AI / ML
  • Proven success in partnering with hyperscalers (Azure, AWS, GCP) and negotiating strategic vendor relationships
  • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $156,400 to $268,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

    Application Deadline : This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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