TikTok is hiring : Model Policy Lead, Video Policy - Trust and Safety in San Jose

Overview Model Policy Lead, Video Policy - Trust and Safety. Base pay range : $147,000 / yr - $270,000 / yr. This role is located in San Jose, CA.

Responsibilities Lead a team of Policy Analysts responsible for model governance across ML classifiers and LLM-based AI moderation systems.

Translate human moderation policies into model-readable logic, including Chain-of-Thought decision trees, labeling frameworks, and prompt design standards.

Own model performance tracking through enforcement metrics and drive RCA cycles to identify and close quality gaps.

Oversee policy alignment for large-scale classifiers and LLM moderation, ensuring enforcement consistency across hundreds of millions of daily content reviews.

Build and maintain labeling systems for CoT-based AI models, including quality testing and iteration workflows.

Lead cross-system change management to reflect policy iterations across human reviewers, classifiers, and AI models.

Guide the development of next-bound SOTA models, defining policy goals, labeling requirements, and use-case applications.

Partner with Engineering, Product, Ops, and Policy to align on enforcement strategy and long-term priorities.

Qualifications Minimum Qualifications :

Experience in Trust & Safety, ML governance, moderation systems, or related policy roles.

Experience in managing or mentoring small to medium-sized teams.

Proven ability to lead complex programs with cross-functional stakeholders.

Strong understanding of AI / LLM systems, including labeling pipelines and CoT-based decision logic.

Comfortable with quality metrics and enforcement diagnostics, including FP / FN tracking, RCAs, and precision-recall tradeoffs.

Self-starter with excellent judgment; able to balance trade-offs to develop principled policies and strategies.

Bachelor’s or Master’s degree in artificial intelligence, public policy, politics, law, economics, behavioral sciences, or related fields.

Preferred Qualifications :

Experience in a startup or new teams within established companies.

Experience in prompt engineering.

About TikTok TikTok is the leading destination for short-form mobile video. Our global headquarters are in Los Angeles and Singapore, with offices worldwide.

Why Join Us We foster creativity, curiosity, humility, and impact. We strive to do great things with great people and maintain an "Always Day 1" mindset to achieve meaningful breakthroughs.

Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills and perspectives. We celebrate diverse voices and aim to reflect the communities we reach.

Trust & Safety Keeping the platform safe is rewarding and psychologically demanding. We provide wellbeing programs and a person-centered, integrated approach to support our employees’ physical and mental wellbeing.

Accommodation TikTok provides reasonable accommodations in our recruitment processes. If you need assistance, please reach out for reasonable accommodations.

Job Information Compensation : The base salary range is $147,000 – $270,000 annually. Benefits vary by location and employment type. Employees may be eligible for bonuses, stock units, and other benefits. Information current as of posting.

For Los Angeles County candidates, we adhere to applicable laws including the Fair Chance Act. Requirements and duties are described to ensure fair consideration of candidates with criminal histories.

Seniority level Not Applicable

Employment type Full-time

Job function General Business, Management, and Business Development

Industries Technology, Information and Internet

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