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Engineering Manager, Product Engineering Operations
Engineering Manager, Product Engineering OperationsStartops • Los Angeles, CA, US
Engineering Manager, Product Engineering Operations

Engineering Manager, Product Engineering Operations

Startops • Los Angeles, CA, US
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Engineering Manager, Product Engineering

Guide technical decisions to build scalable, reliable e-commerce features for members

Location : Los Angeles

Compensation : $220,000 - 250,000 USD / year

Job Tags : Operations

About The Role

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

The Role

At Thrive Market, our Product Engineering team drives meaningful impact for both our members and the business by delivering innovative solutions that shape every part of the e-commerce grocery journey. From crafting seamless cart and checkout flows to enhancing recurring shipments and personalization, our engineers ensure grocery shopping is simple, rewarding, and trustworthy.

We're looking for an Engineering Manager to lead one of our product engineering pods. In this role, you'll guide a team of talented engineers to build high-quality, high-impact product features that directly improve how our members shop, save, and return to Thrive Market. Your leadership will be instrumental in translating company strategy into technical execution—elevating the customer experience while driving measurable business results.

Responsibilities

  • Lead, mentor, and develop a team of engineers, providing regular feedback, actionable growth plans, and addressing performance issues constructively
  • Build and retain a high-performing engineering team owning team-level outcomes and OKRs, creating a culture of accountability, initiative, and continuous improvement
  • Partner with Product, Design, and Analytics to define priorities and deliver high-quality features that improve customer experience and drive business outcomes
  • Ensure predictable, on-time delivery by establishing clear processes, tracking progress with metrics, and communicating proactively with stakeholders
  • Guide technical decisions within your pod, promoting scalable, maintainable, and reliable designs and systems
  • Uphold quality standards through code reviews, design reviews, testing, and automation to ensure reliability and customer trust
  • Proactively identify opportunities and risks, driving initiatives that improve engineering effectiveness and long-term scalability

Qualifications

  • 2+ years in an engineering management and people leadership role , supervising engineers, conducting performance reviews, mentoring, and managing underperformance
  • 10+ years of experience in software engineering , with significant technical contributions and ownership of services or components
  • Experience delivering software with predictability and quality, including design reviews, CI / CD pipelines, automated testing, and monitoring
  • Proven track record of delivering outcomes aligned to business or product goals (OKRs, metrics-based)
  • Experience collaborating with cross-functional stakeholders (Product, Design, Marketing, etc.), communicating both technical and non-technical perspectives
  • Demonstrated ability to guide architecture & design conversations, ensure maintainability and scalability of systems
  • Strong organizational and process skills : setting predictable delivery cadence, removing blockers, improving team productivity
  • Ownership mindset : ability to proactively identify areas for improvement, take accountability for team outcomes, and drive change
  • Technical depth : able to review code / design, understand trade-offs, and influence technical direction even if not coding daily
  • Preferred :

  • Prior experience within scaling engineering orgs (ie. evolving processes)
  • Domain expertise in e-commerce or similar
  • Experience working with legacy systems
  • Experience defining and owning quality metrics, reliability, or SLOs / SLIs in production systems
  • Demonstrated ability to lead technical transformation (e.g. re-architecture or modernization efforts)
  • Experience influencing beyond one's own team—driving initiatives across org
  • Belong To A Better Company

  • Comprehensive health benefits (medical, dental, vision, life and disability)
  • Competitive salary (DOE) + equity
  • 401k plan
  • 9 Observed Holidays
  • Flexible Paid Time Off
  • Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
  • Ability to work in our beautiful office in Playa Vista
  • Free Thrive Market membership with exclusive employee discount
  • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
  • We're a community of more than 1 Million + members who are united by a singular belief : It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

    At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

    Thrive Market is an EEO / Veterans / Disabled / LGBTQ employer. At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We're proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you're thinking about joining our team, we expect that you would agree!

    If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we'll be happy to assist you.

    Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address.

    Compensation Description - The base salary range for this position is $220,000 - $250,000 / Per Year. Compensation may vary outside of this range depending on several factors, including a candidate's qualifications, skills, competencies and experience, and geographic location. Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!

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    Product Engineering Manager • Los Angeles, CA, US

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