Restaurant Manager
Pay Range : $65,000-70,000
What We Offer You
As a Manager some of the benefits you can enjoy are :
- 50% employee discounts for you and up to 3 guests, at our many brands!
- Paid Time Off (PTO)
- Medical, Dental, Vision, Short Term Disability, and Life and AD&D that starts the 1st day of the month following your start date
- 50% off room rates at the Monte Vista Boutique Hotel in Black Mountain, NC.
- Employee Assistance Program
- Quarterly Bonus
- Monthly dining spend allowance at all of our concepts
- Referral bonuses for bringing your friends on board
What It's Like Working With Us
Come work where every day is a beach day! The Big Ketch is a beach getaway in the heart of the city. With fresh seafood delivered daily, we create signature dishes that bring the southern coast to you. So, sit back and relax at your neighborhood beach house with hand-crafted cocktails and coastal inspired fare. No SPF required.
What You'll Be Doing
The Restaurant Manager assists in the direction and / or supervision of employees and food and beverage service activities of the restaurant in accordance with company guidelines regarding operating procedures, sales, profitability, and guest and employee relations. He / she is responsible for working with other managers and team members to build and increase sales over the previous year's sales and maintain profitability, while ensuring employee and guest satisfaction. The Restaurant Manager must perform duties in compliance with all applicable sanitation, health, alcohol service and personal hygiene standards. He / she is responsible for the appropriate use of restaurant supplies and equipment to minimize loss, waste, and fraud. Duties include :
Under the direction of the General Manager, ensures the restaurant is functional and meets all quality standards on a daily basis, to include, but not limited to : cleanliness, guest service, and execution of food and beverage service.Generate outside sales through event planning, local business outreach, special events, and concierge programs.Handles customer complaints and resolves issues in a diplomatic and courteous manner.Conducts daily inspections to ensure compliance with health, safety, food handling, and hygiene standards.Assist with the entry of vendor invoices and product checksMaintains sales records and tracks cash receipts and daily cash handling throughout the shift.Maintains confidentiality of all propriety company operations, programs, and material information.Maintains quality assurance and compliance with all regulatory requirementsEnsures compliance with current laws and policies to provide a work environment free from any harassment and / or discriminatory behaviorAssist with interviewing, hiring, and onboarding restaurant staff.Assist with the maintenance and submittal of payroll reports.Assists with discipline and termination of employees in accordance with company policy.Maintain a reputation of professionalism and adhere to company policies and procedures.Provides leadership for problem resolution to facilitate improved working relationships.Creates an atmosphere that allows for the respect, safety, and well-being of all coworkers and guestsWhat We Require of You
Must exemplify a high level of professionalismMust have the ability to work in an environment without daily direct supervision, and take initiative and multi-taskMust have the ability to plan, assign, and direct workMust possess strong analytical and problem-solving skills to include collecting and analyzing data, resulting in fiscally responsible decisionsMust be able to work the hours dictated by the business and schedule set in place by the General Manager; Weekend, evening, and holiday work may be necessaryHigh school diploma or equivalent requiredPrevious restaurant or hotel experience requiredManagement experience preferredSuccessful completion of Food Safety training required with 30 days of hireCompliance Statement
The physical demands of typical of this position must be met by the employee to successfully perform the essential functions for the position. Reasonable accommodations may be available for individuals with disabilities. Southern Proper Hospitality is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires will be subject to a background check. Qualified applicants with arrest and / or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.
We use eVerify to confirm U.S. Employment eligibility.