Client Success Manager

A company is looking for a Client Success Manager.

Key Responsibilities

Manage and strengthen relationships with K12 clients, ensuring satisfaction and retention

Identify upselling and cross-selling opportunities to meet clients' needs and achieve sales targets

Maintain records of client interactions and engage in regular performance discussions with management

Required Qualifications

Bachelor's degree in business, education, sales, marketing, or a related field preferred

3-5 years of experience in account management, client success, or sales, preferably in K12 education

Proven track record of meeting or exceeding sales targets

In-depth knowledge of the K12 education landscape and professional learning requirements

Proficiency in CRM software and Microsoft Office Suite