Talent.com
Helpdesk Manager with Security Clearance
Helpdesk Manager with Security ClearanceVirtualVocations • Abilene, Texas, United States
Helpdesk Manager with Security Clearance

Helpdesk Manager with Security Clearance

VirtualVocations • Abilene, Texas, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Helpdesk Manager (ECWM).

Key Responsibilities

Oversee comprehensive helpdesk operations supporting the Electronic Contract Writing Module (ECWM) and related DoD contracting systems

Manage Tier I and Tier II helpdesk operations, system monitoring, incident response coordination, and performance management

Ensure high service level standards and continuous improvement initiatives for technical support services

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field

Five (5) years of relevant experience in technical support, helpdesk operations, or IT service management

Strong experience in computer hardware and software systems with a solid understanding of system architecture and troubleshooting methodologies

Proven experience managing helpdesk operations including team supervision and process improvement

Relevant certification from a nationally recognized technical authority (e.g., ITIL, CompTIA, Microsoft Certified Systems Administrator)

serp_jobs.job_alerts.create_a_job

Helpdesk Manager • Abilene, Texas, United States

Job_description.internal_linking.related_jobs
Senior Cloud Security Architect

Senior Cloud Security Architect

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Cloud Security Architect to design secure cloud architectures and ensure compliance throughout the system's lifecycle. Key Responsibilities Lead the identificatio...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Network Security Consultant

Senior Network Security Consultant

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Technical Consultant - Network Security.Key Responsibilities Lead the design, planning, and execution of Palo Alto firewall components for a data center migratio...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Security Product Manager

Security Product Manager

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Principal Security Product Manager.Key Responsibilities : Partner with domain leadership to set product vision and strategy Develop and execute multi-year domain roadma...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Contact Center Operations Manager

Contact Center Operations Manager

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Contact Center Operations to lead and optimize the performance of their sales and service teams. Key Responsibilities Build and sustain a high-performance cultu...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Configuration Manager

Configuration Manager

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Configuration Manager to support a defense-related program.Key Responsibilities Develop and execute configuration management processes, policies, and procedures for har...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Enablement Manager

Technical Enablement Manager

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Enablement Manager who will drive customer success and platform adoption through enhanced Site Scan delivery and optimized configurations.Key Responsibilities ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Contact Center Engineer

Contact Center Engineer

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Contact Center Engineer to oversee and optimize contact center technologies and processes.Key Responsibilities Configure and customize contact center software to meet b...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Security Architect

Security Architect

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Java Application / Microservice Security Architect.Key Responsibilities Lead the development and enhancement of security architecture solutions aligned with enterprise an...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Desktop Engineering Manager

Desktop Engineering Manager

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Desktop Engineering to lead their End-User Computing team.Key Responsibilities Lead and mentor a team of desktop engineers, managing workload and performance...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Digital Accessibility Manager

Digital Accessibility Manager

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Digital Accessibility Program Manager to join their team.Key Responsibilities Lead enterprise-wide accessibility initiatives for internal technologies and content Part...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Technician with Security Clearance

Service Technician with Security Clearance

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Service / Maintenance Technician - Onsite.Key Responsibilities Perform maintenance and service tasks on aircraft systems and components Ensure compliance with military...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Live Channel Help Desk Manager

Live Channel Help Desk Manager

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Live Channel Help Desk Manager.Key Responsibilities Lead a team of Level Two analysts and associates to meet customer service and quality standards Coach and develop h...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Manager of Desktop Engineering

Manager of Desktop Engineering

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Desktop Engineering to lead their End-User Computing team.Key Responsibilities Lead and mentor a team of desktop engineers, managing performance and project ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Secret Clearance Solutions Architect

Secret Clearance Solutions Architect

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
Solutions Architect (Army) with clearance required.Key Responsibilities Provide technical oversight for the deployment of an asset tracking solution to the U. Army and DoD representatives to trans...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Cloud Security SME

Cloud Security SME

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Cloud Security SME to provide support for cloud and security infrastructure, tools, and capabilities. Key Responsibilities Design and develop a Security Operations Cente...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Multi Service Release Manager

Multi Service Release Manager

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Multi Service Release Manager.Key Responsibilities Coordinate cross-functional, multi-phase network implementations and changes Manage end-to-end network infrastructur...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Identity and Access Management Architect

Identity and Access Management Architect

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Digital Identity Architect to define and advance the enterprise's Identity & Trust architecture. Key Responsibilities Define and execute the enterprise IAM and CIAM arch...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Storage Engineer with Secret Clearance

Storage Engineer with Secret Clearance

VirtualVocations • Abilene, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Storage Engineer with an active Secret clearance to support the US Coast Guard in a fully remote position. Key Responsibilities Gathers information on product capabiliti...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted