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Customer Service Representative

Customer Service Representative

Aqua-Tots DevelopmentRockwall, TX, USA
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Job description

We are looking for year-round Front Desk Associates in Rockwall! This is a great company, with a supportive and fun culture!

They will uphold the Aqua-Tots Core Values in every interaction, whether with children, parents or staff members. We offer :

  • Daily and weekly bonuses!
  • $250 bonus for every 4 months worked!
  • Top-notch job training
  • An awesome work environment
  • Flexible hours
  • Year-round positions
  • Competitive pay
  • Lots of FUN and lots of teamwork!
  • A rewarding job experience

We are seeking team members who are :

  • Fun
  • Friendly
  • Reliable...consistency is KEY for our awesome kiddos!
  • Energetic
  • Outgoing
  • Great team players
  • And have experience with swimming or with children, or ideally BOTH!
  • Customer Service :

  • Greet customers when they come into the facility
  • Communicate effectively with potential and existing customers
  • Build relationships with families and get to know their names and their children's names
  • Handle customer complaints gracefully with a win / win outcome
  • Report to manager if complaints are unresolved
  • Lead by example for other staff members by using the customer-focused principle in every customer interaction
  • As a leader in swim instruction for over 30 years, Aqua-Tots is the largest swim school in the nation. We teach children ages 4 months to adults. If you think you would be an amazing addition to the team, please fill out our online application! We cannot wait to meet you soon!!

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    Customer Service Representative • Rockwall, TX, USA

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