Heat Pump Engineer (IMS) Perth, Sheffield

Overview

Salary : £28,000 to £36,000 pa depending on experience

Role type : Permanent

Location : Sheffield or Perth

Reporting to : Installation Manager – Scotland or England and Operation Director.

About IMS :

At IMS, we're more than just a business; we're a family and friends team with a shared history of collaboration. With offices in Perth and Sheffield, we united our expertise to establish IMS in 1997. Our mission is to provide top-notch design, installation, commissioning, service, and maintenance of Heat Pumps, Battery and Solar. In 2024, we proudly joined Hometree, a leading UK energy services company, strengthening our position in the renewable energy sector and expanding our ability to deliver exceptional service nationwide. Join us if you're eager to work with a close-knit, experienced team, contribute to a pioneer in renewable energy, and be part of a business that combines professional excellence with a warm, inclusive atmosphere.

The Role

As a Heat Pump Engineer, you will install and commission heat pump and emitter systems, ensuring high quality and performance. You\'ll manage projects efficiently, achieve timely execution, and ensure seamless client handovers with zero callbacks. Your responsibilities include performing service and maintenance tasks, troubleshooting electrical and plumbing issues, and maintaining clear communication with project coordinators. You will also adhere to health and safety requirements and complete necessary documentation, contributing to a positive team environment and upholding the company's standards.

Responsibilities

• Project Management & Installations

Perform installation and maintenance tasks (e.g., underfloor heating, radiator installations, pipework, heat pump services) to expected standards and speed, following method statements and relevant standards.

Conduct routine maintenance and thorough inspections on existing heat pump systems to ensure optimal performance and longevity, identifying any potential issues early on.

Effectively troubleshoot basic issues that arise in heat pump systems, providing well-considered recommendations for repairs and enhancements.

Maintain detailed and accurate records of all service work and inspections performed, ensuring compliance with industry standards and providing a reliable reference for future maintenance.

Diligently follow established safety protocols and industry regulations to promote a safe working environment for yourself and your colleagues.

Deliver excellent customer service by communicating effectively with clients, addressing their concerns promptly, and ensuring their satisfaction with the services provided.

Successfully manage projects by planning and coordinating activities to ensure timely execution, while meeting established milestones and deadlines.

Conduct comprehensive fault finding and repairs for both electrical and plumbing issues related to heat pump systems, ensuring all work meets regulatory standards.

Achieve a successful set-to-run handover to clients, ensuring they are fully informed and confident in the operation of their new systems, with a goal of zero callbacks or complaints.

Collaborate closely with the project coordinator to align on timescales and ensure the timely procurement of necessary parts and materials.

Maintain clear and effective communication with the project coordinator throughout the project lifecycle, providing updates and addressing any emerging issues promptly.

Manage your health and safety requirements diligently, ensuring compliance with all relevant regulations and contributing to a culture of safety within the team.

What we're looking for

Strong problem-solving skills and attention to detail.

Ability to work in a team-oriented environment.

Adhere to safe working practices.

Display enthusiasm and a positive mental attitude.

Exhibit patience and a proactive approach.

Qualifications

Relevant Certificates

Completion of Heat Pump manufacturer installation courses

Holding a CSCS card or equivalent health and safety qualification, indicating knowledge of site safety protocols.

Extra Credit :

BPEC (or equivalent) GSHP or ASHP qualification.

Low Temperature Heating Systems qualification

Part P

Completion of training programs that provide essential skills and knowledge for working with refrigeration systems and handling refrigerants safely.

Our Recruitment Process

Perks of the job

Equal Opportunity Employer

At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work.

We promise to give you the same opportunities as everyone else and we won\'t discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

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