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Benefit Relationship Manager - BRM

Benefit Relationship Manager - BRM

Arizona StaffingPhoenix, AZ, US
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Benefit Relationship Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary : As a Benefit Relationship Manager (BRM), you will captain the strategic documentation and deployment of our clients' prescription benefit plan designs. The BRM position affords you the opportunity to gain valuable leadership experience through managing project teams. You will be seen as a client problem-solver and will bring innovative solutions to high-profile clients. You will accomplish this by :

  • Building relationships with key client partners through a consultative approach to understand client benefit plan design needs.
  • Translating client needs and requirements to internal CVS Health teams such as Benefits Coding and Quality Analysis.
  • Facilitating internal and external meetings and presentations to provide status updates and make decisions relative to client benefit setup.

Your success will be driven by exceeding client satisfaction score targets as well as working towards reduced service warranty payments to clients. Your healthcare industry knowledge in the areas of Formulary Management, Drug Utilization Management, and Reimbursement and Claims Adjudication will also contribute to your success. In this role, you will operate in a fast-paced environment with tight deadlines so your ability to operate autonomously and make key decisions is imperative. The contributions you will make as a BRM will position CVS Health as a leader in client satisfaction and service in the Pharmacy Benefit Management marketplace.

Required Qualifications :

  • 5 or more years of experience in benefit plan design / coding / testing / account management, or related field.
  • Willingness and ability to travel up to 30% for client support if needed.
  • Preferred Qualifications :

  • Expert level experience in RxClaim.
  • PBM industry experience.
  • 2 years of benefits coding operations experience.
  • Education :

  • Bachelor's degree or equivalent experience.
  • Anticipated Weekly Hours : 40

    Time Type : Full time

    Pay Range : The typical pay range for this role is : $60,300.00 - $145,860.00

    Great benefits for great people : We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
  • We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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