Branch Administration Specialist

Job Description

Job Description

Opportunity Overview :

We have a Unique opportunity to join our Branch Administration team as a Branch Administration Specialist. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We’re looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about learning new things, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for – then come join us!

Position Overview :

This position is a multifunctional role that will support the retail branches and Branch Administration areas as well as providing support in the operational / administrative functions of the Consumer Banking division.

Primary Accountabilities :

Audit / Regulatory Upkeep

• Demonstrates sound regulatory knowledge with deposit products; stays current with consumer regulations.
• Participates in the process of updating and the annual review of the Retail Vendor Management, Risk Management and Business Continuity programs.
• Responsible for auditing branch wide quality assurance programs to ensure branch operational integrity. Includes periodic quality assurance branch visits resulting in a documented operational score.
• Acts as U-oogle point of contact for creation and management of existing and new documents.
• Prepares daily, weekly, and monthly reports. Reviews and manipulates data for trend analysis.
• Reviews, updates and monitors consumer bank’s reports and statistics for accuracy and clarity.

Customer / Vendor Services

Leadership

Knowledge, Skills, Education and Work Experience :

About UniBank

We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule.

We are unique. Unique to people. Unique to business. Unique to local government.

We are UniBank. Bank Different. Bank Unique.

This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.

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