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Key Account Manager
Key Account ManagerTotal Sales Support, Inc. • Bentonville, AR, US
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Key Account Manager

Key Account Manager

Total Sales Support, Inc. • Bentonville, AR, US
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Job Description

Key Account Manager

Bentonville, AR (Hybrid) | $80,000–$110,000 base + bonus

About Us

Total Sales Support (TSS) is a growing brokerage representing suppliers across Walmart (Stores, Walmart.com, DSV, Marketplace) and Amazon. We’re looking for a Key Account Manager to help manage supplier relationships, drive growth, and position the business for long-term success.

This is a hands-on role where you’ll represent suppliers with two of the world’s biggest retailers. You’ll manage the day-to-day details that keep accounts running smoothly while also building strong relationships, spotting opportunities, and driving profitability.

What You’ll Do

  • Manage and represent supplier accounts across Walmart and Amazon (Stores, Online, DSV, and Marketplace).
  • Handle day-to-day execution : item setup, reporting, supply chain coordination, promotional planning, and content optimization.
  • Facilitate the assembly and delivery of furniture samples to Walmart’s Layout Center (LOC), and help receive and forward shipments from suppliers.
  • Build and maintain strong merchant and vendor manager relationships that lead to growth.
  • Identify competitive threats and partner with suppliers to create proactive strategies.
  • Connect granular inputs (supply chain, pricing, inventory, content) to overall P&L performance.
  • Prioritize initiatives that deliver the biggest impact to supplier growth and profitability.

Preferred Qualifications

  • 3+ years in retail account management, preferably with Walmart, Amazon, or another major retailer.
  • Direct experience working at a retailer (merchant, replenishment, vendor manager) or managing a P&L for a supplier / brokerage.
  • Familiarity with Walmart and / or Amazon systems and processes.
  • Proven track record of driving sales growth and improving profitability.
  • High attention to detail and strong organizational skills.
  • Excellent relationship-building and communication skills.
  • Curiosity, grit, and the ability to dig deep to uncover opportunities.

    • 💰 Compensation : $80,000–$110,000 base salary depending on experience, plus a performance-based bonus structure.

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    Key Account Manager • Bentonville, AR, US