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F&B POS Manager

F&B POS Manager

HcAnaheim, CA, US
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F&B Pos Manager

Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you're looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center.

The F&B Point of Sales (POS) Manager is responsible for configurating, maintaining, and supporting the Point-of-Sale systems used across all outlets. This role ensures that POS systems are optimized for operational efficiency, user accessibility, and accurate financial reporting. The POS Manager collaborates with IT, operations, and F&B departments to implement system upgrades, troubleshoot issues, and support daily operations.

Responsibilities

  • Manage and maintain all POS systems across restaurants, bars, and other F&B points
  • Oversee POS configurations, including menu updates, pricing, tax rules, discount structures, and user access
  • Provide end-user training and support for operational teams to ensure effective use of the POS system
  • Troubleshoot technical and operational issues with speed and efficiency
  • Coordinate with accounting and finance teams for POS reconciliation, financial audits, and end-of-day processes
  • Serve as liaison between the F&B department, IT, and third-party POS vendors for system updates and support
  • Coordinate closely with accounting and finance teams for daily sales reconciliation, reporting accuracy, and audit preparation
  • Assist in the preparation and rollout of seasonal menus, special events, and pop-up F&B activations
  • Ensure POS systems are compliant with data security and privacy policies
  • Monitor POS hardware inventory (e.g., terminals, tablets, printers) and coordinate repairs or replacements as needed
  • Develop standard operating procedures (SOPs) and best practices for POS use and maintenance

Skills

  • Bachelor's degree in Hospitality Management, Information Technology, Business Administration, or a related field preferred
  • 5+ years of experience in a hospitality or event-driven F&B environment
  • 2+ years of hands-on POS management or IT systems coordination in a multi-outlet venue (stadium, arena, convention center, resort, or hotel preferred)
  • Experience working in large-scale event operations or sports venue settings is a strong advantage
  • Familiar with integration between POS and accounting / inventory platforms (e.g., inventory systems, financial software)
  • Flexibility regarding schedule and able to work evenings, weekends, and holidays during events
  • Position requires movement across large venue areas and occasional lifting of POS equipment
  • Able to work in a fast-paced, high-pressure environment during live events
  • Education - Bachelor's Degree

    Experience Required 5+ Years

    This position is on-site.

    Company : Anaheim Arena Management, LLC (F&B)

    We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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    Manager • Anaheim, CA, US