Front Desk Concierge

Job Description

Job Description

We seek a friendly and customer service oriented candidate to work at a luxury residential condominium in Manhattan, NYC. Candidate should have at least 5-7 years of exceptional hospitality skills working in the field of residential properties.

Responsibilities :

• Responsible for meeting, greeting and directing residents and guests.
• Exceptional customer service.
• Track packages and dry cleaning items.
• Answering calls professionally and assists callers with directions or instructions for the building.
• Maintain a clean work space.
• Receive and process incoming and outgoing laundry, shipments and / or mail / packages.
• Monitor lobby traffic and alert residents to arriving guests and deliveries.
• Keeping the communal areas tidy and providing a security presence on-site.
• Maintain logbooks for visitors and contractors.
• Observe monitors for suspicious activities.
• Keep track of keys when needed.
• Assist management with request for residents.
• Must look professional and display a positive attitude. Requirements :
• Strong interpersonal skills, as this job requires frequent interaction and communication with building residents and guests.
• Understands customer service.
• Prior experience working in a customer service industry.
• Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable.
• Eager to learn and take on responsibilities.

Requirements

Compensation : $23.057 - 27.126 per hour.

Benefits

Brown Harris Stevens Residential Management is an equal opportuinty employer.