Restaurant General Manager
Taco BellLemoyne, PA, USjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionCustomer Satisfaction / Product Quality : Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards. Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. Tracks, analyzes and resolves sources of customer complaints. Ensure that food safety standards are met. Financial : Develops and drives restaurant annual operating plan. Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. Develops store CAPEX requests and is the principle interface with all vendors. Operations : Ensures that facilities and equipment are maintained to Company standards. Monitors inventory, food preparation and order fulfillment daily to ensure adherence to Company standards Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. Oversees development and revision of weekly management and crew schedules. Human Resources : Directs all restaurant level HR activity including : Personal accountability for crew hiring decisions Learning Zone planning and execution Performance management Compensation Employee relations issues up to and including termination Provides hands-on training for management staff in Learning Zone and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. Develops and monitors staffing plans and directs crew sourcing activities. Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all Company, state and federal workplace regulations. Knowledge and Skill Requirements : Delivers Excellence in Customer Service : Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Team Leadership : Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model. Business Savvy : Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Team Development : Identifies appropriate staff development needs and action plans and ensures time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress. Restaurant Operations : Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling / food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Educational Attainment / Experience Requirements : High school diploma or GED. Supervisory experience in either a food service or retail environment Demonstrates ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
Restaurant General Manager
Job Location : Lemoyne, PA
Position Type : Restaurant General Manager
Salary Range : Undisclosed
Description : Supervisor's Title : Area Coach (AC) Directly Supervises : Associate General Managers / Shift Managers / Hourly Crew
Basic Purpose and Objectives of the Position : The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include :
- Driving excellence in customer service
- Maintaining company standards in product and facility specifications
- Supervising food handling procedures and operational processes
- Exercising financial control to meet the restaurant profit margin targets
- Selecting, training, developing and motivating employees
The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.
Principle Accountabilities :
Success Measures : Achievement of restaurant annual operating plan Margin improvement over previous year sales growth Weekly / Period restaurant performance in sales, labor, ICOS and controllables PRC results and OSAT scores Learning Zone certification levels, crew turnover and staffing levels
Qualifications :
serp_jobs.job_alerts.create_a_job
Restaurant General Manager • Lemoyne, PA, US
Job_description.internal_linking.related_jobs Position Type : Restaurant General Manager.Supervisor's Title : Area Coach (AC).Directly Supervises : Associate General Managers / Shift Managers / Hourly Crew.
Basic Purpose and Objectives of the Posi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
Do you want to be a part of a dynamic and growing industry with over 200,000 restaurants in the U.Yum Brands, a leader in the industry, owns nearly 60,000 restaurants globally, including over 30,00...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Quick Service Restaurant General Manager.Candidates must have previous Quick Service Restaurant General Manager experience running high volume locations.
Please only apply for this position if you h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
SPORTING GREEN DR, Mechanicsburg, PA.That's why people come to Pizza Hut.It's the calling of our Assistant General Managers to make them feel like family with smiles, teamwork and dedication.If you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join The YCH Wendy's Team And Build A Career You'll Love!.Looking to take your career to the next level? YCH Wendy's is a growing quick service restaurant franchise.
We're committed to providing exc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork, and dedication.
If you're an experienced restaurant or re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Quality is our recipe here at Wendy's.And like the fresh ingredients that go into our recipes, we want our employees to also be top-notch.
Not only do we want you to provide customers with great-tas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Do you want to be part of an expanding company and concept? Our growing network of restaurants creates viable spaces for candidates to assume careers in various fields.
If you are searching for a pl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Club General Manager Opportunity.Are you a potential Club General Manager and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry.W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
For this position pay will be variable by location - See additional job details and benefits below.Legendary leadership certifies that our food, service, people and atmosphere are the best.Our Rest...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days State Road 61, Coal Township, PA.That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.If you're...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Rawden Joint Ventures McDonald's Restaurants.This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA.
If you are hired for the job d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Are you passionate about providing top-quality customer service in a fast-paced restaurant environment? Do you thrive in a leadership role, ensuring your team delivers the best dining experience po...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Start Your Denny's Career Today!.Restaurant Manager Opportunity.We are looking for GREAT Leaders!.Do you have Management experience?.
We are looking for great Leaders to join our Team! Advance your ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.
If you're an experienced restaurant or ret...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Join the YCH Wendy’s Team and Build a Career You’ll Love!.Looking to take your career to the next level? YCH Wendy’s is a growing quick service restaurant franchise.
We’re committed to providing exc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
This is for a New Restaurant Opening!.The General Manager provides strategic and tactical leadership for their restaurant.
This leader must maintain operations and drive results in his / her restauran...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities.Best in Class Training & Continuous Learning.
Journey Wellbeing Support Tool.Co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Restaurant General Manager - Hourly.State Road 61, Coal Township, PA.That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smile...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Restaurant General Manager
Taco BellCarlisle, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Restaurant General Manager
Pennsylvania - KFCYork, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
General Manager- Restaurant Management Experience Required!
McDonald'sHarrisburg, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant Restaurant Manager
Pizza HutMechanicsburg, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
General Manager
Wendy'sRed Lion, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Restaurant General Manager
Pizza HutCamp Hill, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Restaurant General Manager
Wendy'sCarlisle, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant General Manager - High Volume Location!
Gecko HospitalityCarlisle, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
General Manager
Crunch FitnessYork, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Restaurant Manager
LongHorn SteakhouseMechanicsburg, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Restaurant General Manager - Salary
Pizza HutCoal Township, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
General Manager
McDonald'sElizabethtown, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Restaurant Manager
Hardee'sDallastown, PA, USserp_jobs.job_card.full_time
Restaurant Manager
Our TeamYork, PA, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Restaurant Manager
Pizza HutCarlisle, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
General Manager
Taco BellElizabethville, PA, USserp_jobs.job_card.full_time
General Manager
Wendy’s - Yellow Cab HoldingsNEW OXFORD, PA, USserp_jobs.job_card.full_time
General Manager
WingstopCamp Hill, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
General Manager
Arby'sPalmyra, PA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Restaurant General Manager - Hourly
Pizza HutCoal Township, PA, USserp_jobs.job_card.full_time