Senior Business Analyst

Basic Function :

Reporting to the Business Analyst Manager, the is a hybrid or remote position that will provide functional and technical support services for Clark's portfolio of administrative applications, reporting and data analytics tools, and core business processes.

They will collaborate extensively with staff in administrative business units, as well as Administrative Information Services (AIS) and other parts of University Information Technology Services. As a senior member of AIS they will provide mentorship and support for junior members of the team.

Major Responsibilities :

• Determine administrative needs by meeting with directors and managers, discussing goals, objectives, options, capabilities and cost / benefit; analyze user needs and objectives in conjunction with specific administrative capabilities and restrictions.
• Consult with business users to define and create specifications for administrative system enhancements; translate data integration and reporting needs into accurate development requirements.
• Develop, implement and lead detailed project management plans aimed at improving the efficiency and effectiveness of campus-wide administrative information systems.
• Cultivate and nurture robust relationships with assigned administrative departments while enhancing understanding of their business processes to provide more effective support for their operations. Act as a liaison between departmental users, IT staff and third-party vendors to clarify requirements, resolve questions or identify tradeoffs between functionality and performance.
• Serve as lead analyst regarding system design issues; represent design team in meetings; provide input in determining project scope; define design parameters of the project in consultation with functional units.
• Work with supervisor to assign priorities to requests and set direction for process and application development.
• Consult with other IT staff concerning information systems capabilities and technology. Provide feasibility guidance and cost estimates as needed.
• Support, integrate, and maintain third party applications and administrative systems that augment the University's central ERP system - Ellucian Banner.
• Ensure that data standards and administrative office policies & procedures for maintaining data elements within the system are being consistently applied.
• In cooperation with supervisor and administrative staff users, develop and implement reporting procedures for Federal, State, and institutional reporting requirements.
• Develop datablocks and reports using Evisions Argos and SQL to support business users' reporting needs.
• Develop / maintain content for the IT knowledge base and conduct training sessions to elevate the technical and functional capacities of Clark's user community with regard to the university's administrative tools.
• Collaborate with junior members of the AIS team, offering mentorship to foster their growth in institutional knowledge and technical expertise.
• Other duties as needed by the department and defined by the supervisor.

Requirements :