AI Program Manager

Job Description

Job Description

We are looking for an experienced AI Program Manager to lead innovative initiatives in Cleveland, Ohio. In this role, you will oversee the development and implementation of AI strategies across departments, ensuring ethical, secure, and impactful use of AI technologies. This position offers an exciting opportunity to work closely with leadership, technology teams, and external partners to drive forward-thinking solutions for public services.

Responsibilities :

• Oversee the initiation and execution of the citywide AI program, including governance structures, policy frameworks, and operational management.
• Collaborate with city officials to identify and prioritize AI applications that align with strategic goals, compliance standards, and financial resources.
• Conduct evaluations of existing systems, workforce capabilities, and departmental readiness to establish timelines and success metrics for AI adoption.
• Create and manage a comprehensive AI roadmap to monitor project milestones, deliverables, and implementation progress.
• Develop and enforce responsible AI governance policies, ensuring adherence to ethical standards, legal requirements, and data privacy regulations.
• Lead cross-departmental committees involving legal, IT security, HR, and public policy teams to address compliance and ethical considerations.
• Implement bias mitigation strategies, transparency protocols, and safeguards to promote ethical AI practices.
• Supervise the deployment of AI tools, including Microsoft Copilot, across various city departments, ensuring seamless integration and scalability.
• Design and deliver training programs to enhance AI literacy and ensure effective utilization of AI platforms by city employees.
• Drive change management initiatives to support the adoption of AI-driven processes and engage with community stakeholders to address concerns and communicate benefits.
• A minimum of 3 years of experience managing AI or IT-related programs.
• Proven expertise in Agile Scrum methodologies and project management practices.
• PMP certification or equivalent project management credentials.
• Proficiency with tools such as Atlassian Jira and Microsoft Copilot.
• Familiarity with AI technologies, including Azure Machine Learning and Microsoft Azure.
• Strong knowledge of AI products, software, and strategic implementation.
• Exceptional skills in stakeholder engagement and communication.
• Ability to lead cross-functional teams and manage complex projects effectively.