Sr. Manager, Deliver Operations RAD

Sr Manager, Deliver Operations

Johnson & Johnson's Medtech is looking for the best talent for a Sr Manager, Deliver Operations. The role is a full-time position and will be located in Santa Clara, CA with an expectation of being in the office 4+ days per week.

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https : / / www.jnj.com / medtech

Reporting to the Director, Deliver RAD, the Sr. Manager will lead critical strategic projects and initiatives to support the OTTAVA Surgical Robotics program. This role is pivotal in refining and improving best-in-class Deliver standards, protocols, and strategies to help define the future processes for Surgical Robotics that is both scalable while also ensuring an exceptional customer experience.

Key responsibilities :

• Drive the execution of strategic projects
• Lead core areas of responsibilities in the Deliver / Logistics function both from an operational and strategic perspective
• Develop and implement operational standards, protocols, and processes to optimize efficiency and customer satisfaction for future commercial launch activities
• Manage all on-site Deliver field activities related to all future installations and de-installations, supporting our Service and Commercial organizations
• Represent Global Deliver RAD Team when working closely with global J&J affiliates to plan out implementation and launch excellence activities

Ideal candidate profile :

The successful candidate will possess strong leadership capabilities and extensive expertise across all core aspects of the Deliver processes, including, but not limited to, warehouse and distribution, transportation, customer service, network planning, and import / export. They will also have a solid understanding and experience with global operations within a large multinational organization, working collaboratively across supply chain functions and other departments across multiple regions and time zones. Additionally, the ideal candidate will have gained experience in related supply chain areas such as Integrated Business Planning and Manufacturing. Experience in the direct distribution of Surgical Robotics is highly advantageous. The candidate must demonstrate robust financial acumen, problem-solving skills, and scenario-building expertise. Excellent collaboration, managing ambiguity, and communication skills are essential to thrive in this dynamic and global environment.

Major duties & responsibilities :

Strategic Projects :

Customer Experience and Distribution Network Strategy :

Capital Delivery Operations :

Global Johnson & Johnson Affiliate :

Qualifications : Education :

Experience and Skills :

Required :

Preferred :

Other :

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https : / / www.jnj.com / contact-us / careers , internal employees contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is : 138,000.00 - 276,000.00 USD Annual