Field Service Engineer

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Job Summary

A Field Service Engineer at Doble Engineering will provide on-site service and technical assistance with various Doble equipment at worldwide locations. Installs, troubleshoots, and performs routine maintenance to ensure proper function and maximize uptime. Identifies, analyzes, and repairs product failures and replaces and installs new components or parts as necessary. Inspects and tests completed work to ensure the service meets quality and safety standards. Develops detailed service reports documenting service visits, issues, troubleshooting actions, and maintenance activities. Answers basic customer questions about product / equipment features or issues and escalates complex problems as necessary. Performs start-up testing and customer training on features and general maintenance of products. This role is based in our Accident, MD office reporting to the Service Manager.

Essential Job Functions

• Independent on-site analysis and repair of high voltage, high current test equipment
• Troubleshoot system faults on relay, PLC, and microprocessor-controlled equipment
• Remove and replace system components to accomplish repair
• Modify Programmable Logic Controller programs under the direction of the assigned Automation Engineer
• Operationally check equipment after repair for serviceability
• Failure Analysis : Analyze failures associated with in-use equipment; provide analysis and reports to Engineering; work with Engineering to resolve failures
• Special Projects : Coordinate with Engineering, Sales, and Management on special service projects; evaluate best designs and solutions for special projects
• On-Site Commissioning and Training : Prepare and implement both practical and classroom training; analyze customer's use of equipment while testing customer's test objects; provide customer test procedures for their specific test equipment; provide training certificates

Travel

Qualifications

Education

Required Experience

Preferred Experience (Not Required)

Knowledge, Skills & Abilities

Physical Requirements

While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and communicate with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform essential functions. Must be capable of lifting 30 pounds. Must use assistance for lifting 50 pounds or more.

Actual base salary offered to the hired applicant will be determined based on location, level, qualifications, job-related skills, and relevant education or training experience. Salary Pay Range Minimum $79,426.24 - Midpoint $99,282.80

Equal Opportunity Employer / Protected Veterans / Individuals With Disabilities

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job. A function may be essential for any of several reasons, including : the job exists to perform that function, the employee holding the job was hired for their expertise in performing the function, or only a limited number of employees are available to perform that function.

Applicants must be authorized to work for any employer in the United States. Doble Engineering is unable to sponsor or take over sponsorship of an employment visa at this time.

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