Software Developer/L2 Support SpecialistKwickPOS • Houston, TX, US
Software Developer / L2 Support Specialist
KwickPOS • Houston, TX, US
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job_description.job_card.job_descriptionWork as L1 IT Support Specialist for 9 to 12 months before transitioning to R&D department Strong logical ability, able to analyze problems in detail and validate solutions Very good communication and service skills, accurate, complete, timely and friendly, and willing to share knowledge with others Continuous learning ability, curiosity about the industry and technology, and the ability to apply new knowledge to improve work efficiency Familiar with MySQL DB and SQL statements, Linux commands and shell scripts; understanding of networks, printers and other hardware Bachelor's degree or above in computer science or software Bilingual in Chinese and English Health insurance Life insurance Paid time off Vision insurance 8-hour shift 5 days a week Entry level Full-time Engineering and Information Technology Software Development
Software Developer / L2 Support Specialist
We are a fast-growing software development company in the restaurant, hospitality and small business retail industries providing POS and business solutions. We are looking for a high-performing Software Developer to develop new product features and bug fixes based on user requirements. The ideal candidate is a creative problem solver who thrives in a team environment.
Responsibilities
- Analyze user requirements and develop new product features and bug fixes
- Troubleshoot, solve, and train on difficult technical problems
- Participate in software performance optimization and security control
- Participate in external API communication, coordination, debugging, and development
- Participate in hardware integration, such as printers, card readers, etc.
- Work at least 1 day a week as L2 Support, listening to customer complaints firsthand and troubleshooting
- Balance speed with attention to detail
Qualifications / Skills
Schedule
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Employment type
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Industries
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Support Specialist • Houston, TX, US