Quality Insight Analyst
VirtualVocationsSan Antonio, Texas, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Quality Insight and Sentiment Analyst.
Key Responsibilities
Analyze customer interactions across various channels to identify trends in behavior, performance, and sentiment
Conduct audits and calibration reviews to validate AI sentiment scoring and ensure consistency
Deliver reports connecting emotional drivers to KPIs and provide actionable recommendations
Required Qualifications
1-3 years in contact center QA, CX analytics, behavioral research, or customer insights
Familiarity with QA scorecards, performance metrics, and CX measurement tools
Hands-on experience with RCA frameworks (e.g., 5 Whys, Fishbone)
Analytical fluency to interpret large data sets and provide clear recommendations
Experience with AI-powered QA platforms and sentiment analysis platforms is preferred
serp_jobs.job_alerts.create_a_job
Quality Analyst • San Antonio, Texas, United States
Job_description.internal_linking.related_jobs
The FAI Quality Senior Analyst / Specialist is responsible for reviewing and delivering First Article Inspection (FAI) package reviews as per AS9102 and client requirements.Additional responsibilitie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Tax Quality Analyst to join their team remotely.Key Responsibilities Create and execute reusable pseudo tax returns for testing Verify the functionality of tax forms, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours A company is looking for a Search Quality Rater - English (Michigan).Key Responsibilities Test and evaluate search engine responses to everyday queries Enhance AI data to improve online search e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Quality Audit Analyst.Key Responsibilities Perform quality analysis of transactions to ensure accuracy, data integrity, and compliance with guidelines Develop and deli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Tax Quality Analyst to join their team.Key Responsibilities Create and execute reusable pseudo tax returns for testing Verify the functionality of tax forms, including...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours A company is looking for a Senior Quality Analyst who will oversee contract and benefit configuration to ensure accurate claims processing and network compliance.
Key Responsibilities Audit system...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Bank Secrecy Act Analyst to ensure compliance with AML, CFT, and OFAC regulations.Key Responsibilities Investigates alerts from transaction monitoring systems and prepa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Document Review Analyst to ensure accurate data tagging, validation, and document review.Key Responsibilities : Process, segregate, review, and validate data in various ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours A company is looking for a Compliance Analyst to manage operational tasks related to compliance processes.Key Responsibilities Enter all adds, drops, and changes into various operating systems up...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a part-time Data Quality Specialist to support data quality management activities for federal customers.
Key Responsibilities Manage and resolve helpdesk tickets related t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Regional Quality Supervisor to lead and develop a team of Quality Assurance Analysts.Key Responsibilities : Lead, mentor, and manage a virtual team of Quality Assurance ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
APPLICATIONS ARE REVIEWED DAILY.YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS.Our Patients : An intentional focus on small caseloads with a compassionate care approach.
Our Culture : ABC Core Values are m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for an Operations Software Quality Analyst II.Key Responsibilities Develop and execute quality assurance processes, including routine tests and test case documentation Manag...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Quality Assurance & Compliance Analyst.Key Responsibilities Conduct audits of case files, billing, and service delivery for compliance with Medicaid waiver and DMAS reg...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Quantitative Analyst II who excels at transforming data into strategic insights that enhance loan origination and production processes.
Key Responsibilities Leverage dat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Security / Fraud Operations Senior Analyst with a strong background in Fraud Operations.Key Responsibilities Monitor and investigate security alerts and respond to escala...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for an Analyst to join their consulting team.Key Responsibilities Own assigned analyses and work streams with moderate to low direction Gather, analyze, and synthesize prima...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Search Quality Rater - English (Nebraska).Key Responsibilities Test and evaluate search engine responses to everyday queries Enhance AI data to improve the online sear...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Program Quality Analyst to ensure the efficiency and regulatory compliance of self-direction programs in California.
Key Responsibilities Manage dashboards and reporting...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Search Quality Rater - English (Missouri).Key Responsibilities Test and evaluate search engine responses to everyday queries Enhance AI data to improve online search e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
FAI Quality Auditing Senior Analyst / Specialist
AccentureSan Antonio, TX, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Tax Quality Analyst
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Search Quality Rater - Michigan
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Quality Audit Analyst
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Tax Quality Assurance Analyst
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Quality Analyst
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
BSA Analyst
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Document Review Analyst
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Compliance Analyst
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Data Quality Specialist
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
Regional Quality Supervisor
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Board Certified Behavioral Analyst
Action Behavior CentersSan Antonio, TX, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Operations Quality Analyst
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Quality Assurance Analyst
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Quantitative Analyst
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Fraud Operations Analyst
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Analyst
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Search Quality Rater
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
California Program Quality Analyst
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Missouri Search Quality Rater
VirtualVocationsSan Antonio, Texas, United Statesserp_jobs.job_card.full_time