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Manager, Marketing Operations and Data

Manager, Marketing Operations and Data

American Society of Clinical OncologyAlexandria, VA, United States
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Are you interested in making a world of difference in cancer care?

Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality care.

Who we are :

ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, and commits to quality. Our culture, ASCO Works - Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance.

ASCO offers competitive salaries, an excellent benefits package, and opportunities to participate in professional development programs. To learn what it's like to work at ASCO, click here .

Who we are looking for :

ASCO is in search of a passionate Manager, Marketing Operations and Data, to join our Integrated Communications and Marketing (ICM) department. A successful candidate will be a detail-oriented, data-driven marketer that is passionate about marketing technology, data, and process optimization. The Marketing Manager will play a critical role in driving our digital campaigns, data integration, and audience engagement.

If you thrive in a collaborative environment, have an interest in helping shape how we engage and service our audience, and are dedicated to advancing cancer care, we want to hear from you!

Remote candidates welcome or at primary location in Alexandria, VA.

Responsibilities

  • Build, maintain, and optimize workflows in Adobe Campaign to support marketing campaigns (email, direct mail, paid social), customer outreach and notifications, reporting and analytics, and other business needs.
  • Develop and streamline processes to reduce friction in campaign execution and enhance operational efficiency, including identifying opportunities for automation and adopting new platform features.
  • Support the Director, Digital Marketing Operations & Analytics in leading marketing audience strategy, including targeting and segmentation, list development, and personalization.
  • Support data enablement within Integrated Communications & Marketing (ICM) by troubleshooting and maintaining workflows and integrations that manage the flow of ASCO's data between tools and vendors, partnering with BI and IT teams to ensure data is accurate and up to date.
  • Support the development and execution of strategic email marketing campaigns for ASCO programs and services.
  • Serve as a subject matter expert for ASCO's audience data, marketing technology platforms and marketing operations best practices, to improve campaign planning and results.
  • Manage external email vendor partners or contractors as needed.

Required Education and Experience

  • Bachelor's degree in Marketing or a related field or equivalent years of experience
  • 6+ years of experience in a marketing agency, internal marketing department, or association
  • 2+ years of experience with Adobe Campaign highly-preferred (or a comparable data email tool such as Hubspot, Klaviyo, Marketo Engage, Salesforce Marketing Cloud, etc.) including building queries
  • 2+ years of experience with project management applications i.e. Airtable, or a similar program (Monday, Asana, Smartsheet, etc.)
  • Competencies

  • Tech savvy with an openness to quickly embrace and learn new technology
  • Flexible with the ability to adapt to changing conditions
  • Strong analytical, problem-solving, and critical thinking skills
  • Excellent organizational skills and high attention to detail
  • Excellent communication skills, including writing, with the ability to clearly communicate and convey information
  • Ability to work well both independently and collaboratively in teams and hold self and others accountable
  • Self-managed with proven skills to use initiative, time management, and organizational skills to prioritize work
  • A proactive approach to identifying and addressing complex challenges, with the ability to develop creative solutions
  • ADA / Physical Requirements

    Fast-paced office environment.

    High use of computer and other office technology equipment.

    Travel

    1-5 days / yr

    Generous Benefits Package :

  • Hybrid Work Environment
  • Open Leave Policy
  • Paid Family Leave
  • 13 Paid Holidays per Calendar Year
  • Staff Appreciation Days
  • 401(k) : 7.5% Employer Contribution
  • Medical / Dental / Vision
  • Employee Assistance Program
  • Fertility and Family Forming
  • Healthcare Concierge
  • Flexible Spending Account(s)
  • Healthcare Savings Account
  • Disability and Life Insurance
  • The American Society of Clinical Oncology (ASCO) is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, national origin, sex, and religion.

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