MEDICAL OFFICE ASSISTANT / ALLERGY - M-F / 4.5 days per week

Job Description

Job Description

Toledo Clinic's Allergy Department is seeking a full-time Medical Office Assistant to assist patients to exam rooms and maintain patient flow for each provider. This position will provide support for two office locations, 4235 Secor Rd (M / W / F) and 6800 West Central Ave in Toledo (T / TH). The hours Mon (9-5), Tues / Wed (9-6), Th (1-5) and Fri (830-5).

General Overview :

Assists the office with rooming patients and maintaining patient flow.

Principal Duties & Responsibilities :

Example of Essential Duties :

1) Escorting patients to exam rooms

2) Preparing and cleaning exam rooms.

3) Verifying referrals and / or pre-certifications.

4) Updating insurance information and ABNs

5) Answering general patient questions.

6) Taking messages accurately and relaying to appropriate personnel.

7) Answering phones - courteously and professionally.

Other Essential Duties May Include (but are not limited to) :

8) Collecting co-pays.

9) At the request of the physician, calling in prescription refills.

10) Scheduling appointments, lab tests, surgeries, etc.

11) Sorting and prepping patient charts.

12) General office duties (scanning, faxing, etc.)

13) Other duties as assigned.

Knowledge, Skills & Abilities Required :

Required :

• Excellent communication, phone, and organizational skills required.
• Computer skills helpful.
• Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
• Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
• Demonstrates adaptability to expanded roles.
• Adheres to all Toledo Clinic policies and procedures.

Education :

Preferred :