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CF-Consumer Access Adm SpecAltamonte Springs, FL

CF-Consumer Access Adm SpecAltamonte Springs, FL

AdventHealthAltamonte Springs, FL, US
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Patient Financial Services Representative

Established in 1973 as the first satellite hospital of the AdventHealth system, AdventHealth Altamonte Springs has become the leading health care provider in Seminole County, Florida. We continue to grow, with spectacular facilities and innovative technologies that allow us to serve our community with world-class resources.

At our award-winning Altamonte Springs facility, you can join our team of talented Altamonte Springs nurses, medical assistants, nurse assistants, patient care and health administration professionals for a fulfilling career in health care. To get started with jobs at AdventHealth Altamonte Springs, join us at a campus hiring event or our weekly walk-in interview event each Wednesday from 10 am to 12 pm. Bring a copy of your resume outstanding candidates sometimes receive same-day offers.

If you're looking for medical jobs, Altamonte Springs is ready to welcome you. Learn more about positions at our campus.

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

All the benefits and perks you need for you and your family :

  • Benefits from Day One
  • Paid Days Off from Day One
  • Student Loan Repayment Program
  • Career Development
  • Whole Person Wellbeing Resources
  • Mental Health Resources and Support
  • Debt-free Education
  • (Certifications and Degrees without out-of-pocket tuition expense)

Schedule : Full Time

Shift : Monday - Thursday 7 : 00am - 5 : 00pm

Location : 601 EAST ALTAMONTE DRIVE, Altamonte Springs, 32701

The role you'll contribute :

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Works complex accounts and manages escalations from Consumer Access Representatives and Consumer Access Specialists. Assists with departmental training and quality audits. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and Consumer Access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) and registration coverage and support as needed.

The value you'll bring to the team :

  • Creates accurate estimates to maximize up-front cash collections and adds collections documentation where required.
  • Calculates patients' co-pays, deductibles, and co-insurance. Provides patients with personalized estimates of their financial responsibility based on their patient responsibility or eligibility for government programs prior to service for both inpatient and outpatient services.
  • Advises patients of expected costs and collects payments or makes appropriate payment agreements in adherence to the AdventHealth TOS Collection Policy CW 50.4
  • Attempts to collect patient cost-sharing amounts (e.g., co-pays, deductibles) and outstanding balances before service when necessary.
  • Informs patients of any convenient payment options (e.g., portal, mobile apps) and follows deferral procedure as required.
  • Qualifications

  • High School Grad or Equivalent
  • One plus year Consumer Access or related experience
  • This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

    Category : Patient Financial Services

    Organization : AdventHealth Altamonte Springs

    Schedule : Full-time

    Shift : 1 - Day

    Req ID : 25029226

    We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability / handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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    Spring • Altamonte Springs, FL, US

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