Associate Technical Support Engineer
VirtualVocationsDurham, North Carolina, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for an Associate Technical Support Engineer (Eastern or Pacific Time).
Key Responsibilities
Review and handle customer inquiries, using established triage processes to resolve less complex issues
Collaborate with other teams to escalate high-priority or complex tickets appropriately
Educate customers through ticket responses and join calls to gather information and address issues
Required Qualifications
2+ years in a technical role, troubleshooting and resolving issues with various technologies
Experience with Windows, macOS, Linux, networking (TCP / IP, DNS, Wireshark, SSL), and third-party security agents
Ability to prioritize and escalate customer issues effectively
Positive attitude and proactive approach to enhancing customer experience
Hands-on experience with cloud platforms like AWS and Azure is preferred
serp_jobs.job_alerts.create_a_job
Technical Support Engineer • Durham, North Carolina, United States
Job_description.internal_linking.related_jobs
Summary EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.Technical Support Customer Success Manager will be responsible for managing key ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Pharmacy Automation (Rx Auto) Customer Support Center (CSC) provides technical support to BD's customers, managing the remote service and support for BD customers worldwide, delivering an excep...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Terrific Opportunity for an Engineer with Excellent Customer Service Skills.SWK Technologies is searching for a standout Engineer who loves technology and is ready for a great new challenge and wan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
Director of Global Technical Support.We are seeking an experienced and visionary Director of Global Technical Support to lead our worldwide customer support operations.
This role is critical in shap...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Optimize, Innovate, and Support the Paper Industry as a Technical Service Engineer!.This Jobot Job is hosted by : Robert Donohue.
Are you a fit? Easy Apply now by clicking the "Apply" button and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Provide technical support and troubleshooting for desktop hardware, software, and peripherals.Install, configure, and maintain desktop operating systems and applications.
Perform system upgrades, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments.We are currently sourcing for a Senior Software Support Engineer in Durham, North Carolina...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours Business Process Support Associate- MMS Parata Specialty.BD is one of the largest global medical technology companies in the world.
Advancing the world of health is our Purpose, and it's no small fe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Technical Support Engineer
EchoStarBurlington, North Carolina, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Technical Support Customer Success Manager
QualysRaleigh, NC, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Support Manager (Durham, North Carolina)
Becton DickinsonDurham, NC, USserp_jobs.job_card.full_time
Engineer
SWK TechnologiesNC, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Retail Guitar Repair Tech
Guitar CenterSiler City, NC, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Retail Guitar Repair Tech - Base Pay + Commissions
Guitar CenterSiler City, NC, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director of Global Technical Support
Pendo.ioRaleigh, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Technical Services Engineer - (Paper Industry)
JobotRaleigh, NC, United Statesserp_jobs.job_card.full_time
Engineer I - Desktop
Holman Enterprises, Inc.USA, North Carolina, Raleighserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Guitar Technician - Guitar Center
Guitar CenterSiler City, NC, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Guitar Technician
Guitar CenterSiler City, NC, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
DoorDash Shopper - Flexible Onboarding
DoorDashCedar Grove, NC, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Senior Software Support Engineer
Fidelity TalentSourceDurham, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Drive with DoorDash - Flexible Onboarding
DoorDashCedar Grove, NC, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Drive with DoorDash - Onboarding / Onboard
DoorDashCedar Grove, NC, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Guitar Repair Tech - Guitar Center
Guitar CenterAlamance, NC, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
DoorDash Shopper - Sign Up and Start Earning
DoorDashProspect Hill, NC, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Guitar Technician - Base Pay + Commissions
Guitar CenterSiler City, NC, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Business Process Support Associate
Becton DickinsonDurham, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
DoorDash Shopper - Onboarding / Onboard
DoorDashCedar Grove, NC, United Statesserp_jobs.job_card.full_time +1