Guest Room Attendant - Live Hotel

Housekeeping Team Member

The Maryland Live! housekeeping team is responsible for taking care of the hotel's general cleanliness, as they provide tidy and sanitary amenities to guests and residents.

Housekeepers clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities, or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Responsibilities

Where You'll Make an Impact :

• Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to :
• Picking up trash.
• Changing linen and making the bed.
• Cleaning entire bathroom.
• Sweeping and dusting guest room.
• Cleaning with windows and balcony (80%)
• Retrieve, stock, restock, and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations (5%)
• Receive assigned section, keys, supplies, and other priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at the end of shift (5%)
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (5%)
• Report any missing articles, damage or mechanical problems to the Supervisor Housekeeping and turn in articles left in room. (3%)
• Coordinate with Supervisor Housekeeping on work priorities and provide assistance when needed. (2%)

Skills to Help You Succeed :

Qualifications

Must-Haves :

Read and interpret instructions and directions for guests

Physical Requirements :

What We Offer

Perks We Offer You

Life at Live!

Individuals chosen to be part of the Live! Team can expect :