Manager, Patient Access (H) Naples - Bascom Palmer Eye Institute

Manager, Patient Access

The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Manager, Patient Access, in Naples, Florida.

The Manager, Patient Access oversees the business operations of the Patient Access Department to ensure a smooth entry of patients to departmental services, while maintaining timely and accurate business information and guaranteeing payment of services rendered.

Core Job Functions

• Recruits, supervises, trains, and disciplines staff, and prepares performance reports.
• Manages day-to-day activities of personnel to ensure the timely registration of patients, accurate data entry of patient biographical and financial information, and proper payment collection.
• Reviews records to ensure that each patient was properly verified for insurance purposes and that proper information was written on each patient's chart prior to clinic date.
• Serves as department expert on registration, insurance verifications, and documentation guidelines.
• Ensures adequate staffing is maintained on a 24-hour basis.
• Assists in the development and implementation of the department's annual budget.
• Works with upper management to generate strategy and operational initiatives, and policies.
• Maintains current knowledge of rules and regulations and educates staff on any variations.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

Core Qualifications

Education : Bachelor's degree in related field

Experience : Minimum 3 year of relevant experience

Knowledge, Skills, and Attitudes :

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.