Hotel Houseperson

Hilton Garden InnCape Canaveral, FL, US

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Job Description

What Makes a McKibbon Hotel Houseperson?

The Hotel Houseperson creates an exceptional guest experience by supporting the housekeeping team in delivering a welcoming, home-like stay. This role ensures that public spaces are clean and inviting while assisting with guestroom support tasks such as linen distribution, trash removal, and laundry delivery. Guided by the McKibbon Principles , the Houseperson provides helpful, dependable service that leaves a lasting impression.

A Day in the Life :

Clean hallways, bathroom, windows, and common areas of the hotel
Stock linens and supplies for Room Attendants
Assist with laundry and trash removal
Identify cleaning and organization tasks necessary for effective and efficient cleaning
Provide friendly, guest-focused service

Public Areas

Vacuum, sweep, and mop floors

Dust and wipe furniture, fixtures, and surfaces

Clean windows, mirrors, and glass doors

Disinfect high-touch areas (door handles, elevator buttons, railings)

Spot-clean walls, carpets, and upholstery

Empty trash bins and replace liners

Restrooms & Guest Areas

Sanitize toilets, sinks, and counters

Refill soap, sanitizer, and paper products

Mop floors and check for spills or hazards

Back-of-House Areas

Keep storage rooms, closets, and laundry areas tidy

Ensure trash and recycling are removed regularly

Organization Tasks

Stock linen closets with fresh sheets, towels, and amenities

Organize housekeeping carts for efficient guestroom service

Rotate linens and supplies to ensure older stock is used first

Track and report low inventory levels

Collect and transport soiled linens from hallways to laundry

Keep hallways clear of trash, linens, and obstacles

Deliver requested items (extra towels, pillows, etc.) promptly

Maintain orderly storage areas to prevent clutter

Follow cleaning checklists to ensure consistency

Job Requirements :

Previous housekeeping / cleaning experience a plus

Great customer service and communication skills

Embrace the McKibbon Guiding Principles

Courteous friendly demeanor to guests, clients and fellow associates

Ability to work weekends and holidays

Must be 18+ and able to lift at least 20 lbs.

Why McKibbon?

We believe in our Guiding Principles : Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression. At McKibbon, you’ll join a supportive team that values your work and helps you grow.

Perks & Benefits Beyond the Basics :

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :

Full Time Associates :

Comprehensive benefits package including medical, dental, and vision

Life insurance

Pet Insurance

Short and long-term disability

Paid time off and holidays

Tuition assistance

Financial & Occupational Wellness : All Associates

Competitive Compensation with incentives (incentives vary by position)

401K Savings Plan with 50% matching funds

Associate referral program

Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Wellbeats APP to support physical and mental wellness

Personal Wellness : All Associates

Fundraising matching funds program

Team volunteer opportunities

24 / 7 chaplain services

Exclusive hotel rate discounts

Any state specific holiday, vacation or benefit requirements will apply

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Houseperson • Cape Canaveral, FL, US