Automotive General Service Technician

Overview

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Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year. Our people-first approach values guests and teammates alike. We are headquartered in Rochester, New York, with nearly 1,300 auto repair shops and tire dealers in 32 states.

Under the Monro banner, we unite as a TEAM with a mission to provide the highest quality tire and auto service in the industry. We are looking for motivated individuals at every career stage to join our retail locations, field management, and Store Support Center in Rochester, NY.

Gateway to growth : Destination Monro — Your Career is Here.

Role Overview

The General Service Technician is a full-time or part-time hourly position. Responsibilities include basic routine vehicle repair and maintenance services in line with company standards and manufacturer specifications. This role aims to deliver exceptional 5-star service by effectively communicating vehicle issues and proposed solutions while meeting guest time commitments and quality expectations.

Responsibilities

• Accurately perform basic vehicle services and repairs per Monro standards.
• Tire Services : wheel removal, balancing, patch / plug repairs, changing, mounting, installation, and TPMS service / repair.
• Vehicle Services : lubrications, oil changes, basic maintenance (bulb, wiper blade, filter replacements, etc.), battery testing and installations.
• Complete Monro's Courtesy Inspection on every guest vehicle; document and communicate additional needed services.
• Assist with inventory management (pulling tires / parts, unloading and stocking).
• Support general store duties to maintain cleanliness and guest-ready condition.
• Follow safety standards (Wheel Torque, Oil safety, compliance procedures) and perform test drives per policy on dedicated routes while obeying traffic laws.
• Adhere to company policies and governmental standards, including environmental codes and ANSI / OSHA standards.
• Maintain technical knowledge through Monro University training modules.
• Operate and maintain equipment safely (lifts, welders, brake lathes, etc.).
• Perform other duties as assigned.

Compensation

Hourly range : $17–$22. Eligible for additional compensation and incentives; pay determined by experience.

Qualifications

Work Environment & Physical Requirements

Automotive shop environment with moderate noise; exposure to chemicals, odors, dirt, and dust. Ability to work flexible hours, including evenings, weekends, and holidays. Physical ability to lift up to 50 lbs, stand / walk for long periods, reach overhead / below knees, and perform squatting, bending, stooping, kneeling, and twisting.

Benefits

This summary is not all-inclusive; duties may be assigned as needed by the supervisor. Monro Inc. is an Equal Employment Opportunity / Affirmative Action employer.

Your next Destination! Growth opportunities through coursework, leadership development, and Monro University training to advance your career.

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