Communications Consultant

Job Description

Communications Consultant

Strategic Communications Team

Full-Time

Springfield, MA or Boston, MA

The Opportunity

As a member of MassMutual’s Strategic Communications team, this role serves as a trusted communications partner to senior business and technology leaders, helping them shape and deliver key messages across the organization.

In addition, this role is responsible for developing creating and impactful communications to help employees understand and connect with our strategy and keep them informed about the progress we are making toward our goals through clear, engaging, and innovative communication approaches.

This role also supports communication needs for high-profile company-wide initiatives as they arise.

The Impact

The communication consultant will help drive strategic communications for MassMutual's business and technology organizations. The candidate is responsible for developing internal communications strategies, presentations, talking points, and other materials of the highest caliber, and will work closely with business partners, up to and including member of the senior leadership team, to identify communication needs and implement effective communication solutions using both traditional and emerging media tactics (e.g., written, visual, video, etc.).

Work with internal partners to identify communications opportunities and then implement effective communication solutions related to these opportunities, providing strong communication counsel to ensure consistency and quality of communications.

Lead various enterprise-wide communication initiatives as needed.

Develop clear, concise, and creative communications for a variety of platforms (e.g., presentations, email, intranet, digital screens, social media, etc.)

Partner with the broader Strategic Communications team as needed, (e.g., media relations, executive communication, digital / design team) to develop clear and consistent communications and bring them to life on a variety of platforms (e.g., presentations, email, intranet, digital screens, etc.)

Actively contribute to editorial meetings and internal communications strategy sessions.

Participate in data-driven analysis of communications effectiveness and adapt / respond to findings.

Minimum Qualifications

Bachelor’s Degree or higher in communications, journalism, or related field

8+ years of communications experience, with 3+ years specific to internal communications

Ideal Qualifications

Proven ability to lead multi-faceted, cross functional communication projects

Extensive experience working directly with senior leaders

Excellent writing, editing and verbal communication skills, with demonstrated ability to write clearly and concisely on a variety of topics

Ability to collaborate and influence at all levels of the organization

Ability to establish and meet deadlines and manage multiple projects simultaneously

Commitment to understanding and applying communication best practices, as well as creative and innovative techniques to communications as appropriate

Proven ability to succeed in an environment where priorities can shift quickly

Possesses strong business acumen and ability to “connect the dots”

What to Expect as Part of MassMutual and the Team

Regular meetings with the HR & Enterprise Communications Team

Focused one-on-one meetings with your manager

Networking opportunities including access to Asian, Hispanic / Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

Access to learning content on Degreed and other informational platforms

Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.