Director, Enterprise Architecture

Manages assigned staff in the segment area. Responsible for the overall direction, coordination, and evaluation of the unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supports and enforces all company policies and procedures in a fair and consistent manner, taking corrective action whenever necessary.

• Client Responsibilities
• This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening / verbal / written).

One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

• Qualifications
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Education and / or Experience
• BA / BS Degree or equivalent; plus 10 years’ related experience; 10 years of SME in respective area(s); (or equivalent combination of education and experience); and 8 years supervisory experience; Supervisory experience may be substituted with 10 years of MedImpact experience plus an appropriate external leadership training program and internal mentorship with a seasoned leader at the Director level or above that must be

completed within 12 months in new position.

• Computer Skills
• Basic programming and computer usage.
• Certificates, Licenses, Registrations
• Any software Architectural certificates preferred.
• Other Skills and Abilities
• Technology experience with Web technologies (J2EE and .Net), middleware
• and application server
• Strong facilitation, negotiation and influencing skills, able to bring people together
• Demonstrated understanding of business case analysis and ROI experience
• Polished verbal and written communication skills
• Proven experience interacting and presenting at the executive level
• Demonstrated relationship building skills over an extended period of time
• Prior success leading matrixed teams and partners (internal and external)
• Proven capacity to handle ambiguity
• Demonstrated ability to work in an ever changing environment
• Proven technology knowledge, including applications, database, systems, networking, messaging, integration, interoperability and SDLC development methodologies
• Ability to influence others, provide a balanced approach with sense of humor
• Reasoning Ability
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Mathematical Skills
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to comprehend and apply principles of advanced calculus, modern algebra, and advanced statistical theory.
• Language Skills
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Competencies

#J-18808-Ljbffr