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Service Advisor

Service Advisor

Tom Gill ChevroletFlorence, KY, US
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Job Description

Job Description

AUTOMOTIVE SERVICE ADVISOR

A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential - not just a job. Enjoy working in our state-of-the-art Service Department!

We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.

We offer :

  • Competitive pay plan
  • Full-time position
  • Medical and Dental Insurance Available
  • 401(k) retirement plan
  • Paid Vacation
  • Career advancement opportunities
  • State-of-the-art facility
  • A friendly, professional work environment with the best training in the industry.

Responsibilities - Service Advisor :

  • Write service repair orders and ensure that customers receive prompt, courteous service
  • Advise customers on necessary / suggested services and costs; including special promotions
  • Answer technical questions about vehicle problems, warranties, service and repairs
  • Follow the status of a customer's vehicle from service bay entry through completion of work
  • Keep customers informed of any changes that occur
  • Upon completion of work, review work order with customer
  • Provide a completely satisfied customer experience

    • Qualifications / Requirements - Service Advisor :

  • At least 1 year’s Automotive Service Advisor and / or dealership experience required
  • Fantastic customer service and communication skills
  • Friendly personality
  • Time-management skills
  • Professional, well-groomed personal appearance and a positive attitude
  • Team-oriented and self-motivated
  • Strong computer skills
  • Good multitasking and organizational skills
  • Clean driving record and valid driver's license
  • High school diploma or equivalent
  • Applicants must pass pre-employment testing to include background check and MVR.
  • We are a DRUG free employer and a pre-employments test is required
  • CDK experience helpful
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    Service Advisor • Florence, KY, US