Security SOC Analyst

Full-time Security Operations Center Officer

Allied Universal is hiring a Full-time Security Operations Center Officer for JLL in Lincoln, NE.

Pay Rate : $17.77 / hour

Schedule : Evening Shift Available

Duties : Foot Patrol and CCTV Monitoring

Experience : Prior security experience preferred, but not required, or customer service background

Skills : Must have excellent computer skills, and must be able to multitask

Physical Requirements : Must be able to walk, stand for long periods, and work in all weather elements.

Join our esteemed team and honor your commitment to excellence. Explore a position where your contributions are recognized and valued.

The SOC Specialist is directly responsible for emergency communications, monitoring local and remote locations, responding to communications from alarm monitoring services, and conducting detailed & accurate documentation of all events. The role requires attention to detail, physical stamina, and a strong commitment to safety and security.

Responsibilities :

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site. Execute RSOC and GSOC standard operating procedures, operating the SOC, in shift patterns as required
• Provide a high level of service to local and remote client sites and staff with the emphasis on the security and safety of client staff, assets and information
• Monitor operational network video cameras; operate all SOC technologies including network video, access control, etc.
• Coordinate direct action and responses to incidents and alarm activation
• Compile reports for the SOC Shift Manager in order to share with GPS management on a daily / weekly / monthly basis; provide high quality written and verbal reports as and when required
• Take telephone enquiries; maintain accurate logs of events
• Actively monitor and respond to critical systems alarms such as physical security systems alarms, fire panels, etc.
• Deliver world-class Global Security services by understanding and working closely with technical security implementations and incident management programs
• Serve as an initial point of contact in emergency situations which may affect the health and safety of employees
• Communicate effectively and appropriately with internal and external responders during critical incidents
• Foster cross organizational relationships to encourage risk information sharing across the business
• Provide exceptional customer service by anticipating needs, offering suggestions, and exceeding expectations
• Monitor several screens, systems, and events simultaneously, with the ability to shift priorities as needed

Minimum Requirements :

Perks and Benefits :

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.

Requisition ID : 2025-1425986