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Front Desk Sales Associate
Front Desk Sales AssociateScenthound Naples, FL • Naples, FL, US
Front Desk Sales Associate

Front Desk Sales Associate

Scenthound Naples, FL • Naples, FL, US
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Job Description

Job Description

Love Dogs? Join the Pack!

Scenthound is a new concept in dog care. We keep dogs clean and healthy by providing routine care and basic grooming services with a focus on wellness. Sound awesome? Let's talk!

Perks and Benefits :

  • Competitive hourly base pay
  • Merit-based pay increases
  • Training and development
  • Career growth path (Assistant Manager, Manager)
  • Complimentary Escentials service membership
  • Retail and additional services discounts
  • Energetic, fun-loving work environment
  • Uniform shirts
  • Endless licks and wags

About the Position :

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires :

  • Sales experience and confidence (membership sales are highly valued!)
  • Customer service experience (retail, restaurant)
  • Computer / Technology proficiency
  • Ability to service multiple clients at once
  • A passion for dogs and dog health & wellness!
  • Reliable transportation

    • Who We Are Looking For :

    We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover!

    Tasks :

  • Drive membership sales through health and wellness education
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices keep the reception area clean and presentable
  • Perform other tasks and duties as assigned by the Scenter Manager

    • Skills and Abilities :

  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human!) and provide outstanding customer service
  • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
  • Effective communication with team members and dog parents (in person and on the phone)
  • Independently solve problems using Scenthound values and culture as a guide
  • Attention to detail
  • Time-management; Scheduling appointments efficiently
  • Accountability; hold oneself and others to Scenthound standards
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