Licensed Telephonic Counselor

A company is looking for a Telephonic Counselor.

Key Responsibilities

Conducts telephonic triage and assessment, providing immediate support to members on various issues

Coordinates and completes case management of intakes and makes clinical determinations

Consults with service providers and Human Resources regarding employee issues and concerns

Required Qualifications

Master's degree in a behavioral health field (social work, psychology, counseling, or related field)

5 years of experience as an Employee Assistance Program (EAP) Counselor or equivalent behavioral health clinical experience

Licensed Mental Health Clinician, Certified HR Professional, or Certified EAP Counselor preferred

Active and unrestricted license in the state employed may be required for face-to-face counseling

Intermediate proficiency in Windows-based programs and applications, including Microsoft Office