South Carolina Transportation Client Development Coordinator

Client Development Coordinator

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves : What is our impact on the world? Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

HDR's South Carolina Transportation Business Group is seeking a dynamic Client Development Coordinator to lead, oversee, execute and elevate HDR's client development program and strategies.

The client development program is the scalable business development model that HDR uses to maintain and strengthen contact and relationships with clients. This model fosters collaboration and allows multiple HDR professionals to build knowledge of and relationships with our clients. The client development program is a continuous process that is maintained over time, not just when there is an advertisement anticipated. Our business is about people and helping them solve problems. Success requires staying connected with our clients and understanding their needs and challenges.

This role is key to fostering consistent engagement with existing and new clients with the objective of strengthening HDR's relationship with and understanding of the client. The ideal candidate is passionate about communicating and engaging with clients and possesses strong coaching skills associated with helping others understand how to implement strategies for client engagement. In addition, the ideal candidate has strong communication, team leadership and organization skills coupled with knowledge of the South Carolina transportation market.

Key Responsibilities

• Lead multi-disciplinary client development teams in collaboration with client developers, to promote effective and regular communication with clients that results in a clear understanding of the client and client's organization.
• Develop and implement tailored client-based strategies to respond to market trends and influencing specific clients.
• Identify and onboard client developers and client development team members, providing coaching, mentorship, and ongoing support to enhance team performance and strategic engagement.
• Support client development teams in strategy development, tracking key metrics, and identifying opportunities to introduce new service lines or personnel to clients.
• Track and communicate vital client information with client development teams, business development, marketing, and operational leadership to maintain alignment and coordination with the South Carolina Transportation Business Group.
• Maintain continuous communication with the South Carolina TBG Marketing Manager and SC TBG Business Development Leader to proactively identify any opportunities or client development teams that need direct specific attention based upon information gathered through the client development program.
• Coach and mentor staff in client development and engagement, fostering a culture of client-centric thinking.
• Develop and maintain information regarding the organizational structure of the client including staff names and positions.

Marketing Services Responsibilities

Preferred :

Required Qualifications :

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic / Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.