Talent.com
Restaurant Floor Manager at Country Club

Restaurant Floor Manager at Country Club

St Ives Country ClubDuluth, GA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Centered in the heart of Johns Creek, Georgia, St Ives Country Club has maintained a standard of private club excellence since 1989. We are seeking a Floor Manager for our Ascott Restaurant located on the main level of our clubhouse.  The Ascott Floor Manager is a salaried exempt role that reports to the Assistant Food & Beverage Director.

The Ascott Floor Manager oversees all aspects of St Ives Country Club’s Ascott Restaurant, assuring the highest quality of standards.  The Floor Manager is expected to be a leader of the F&B team while on the restaurant floor, with a strong visible presence and a primary focus on training and developing staff. A manager will assist in designing and executing not only a high-class service program, but excellent social events and experiences.  The Floor Manager will spend much of their time interacting with St Ives members and guests when on property, making recommendations while building professional and personal connections. This is a management position within St Ives Country Club that will be one of the key faces of Food and Beverage Leadership both to members and employees at St Ives.

ESSENTIAL RESPONSIBILITIES

  • Establish and maintain a welcoming, professional relationship with all St Ives members and employees.
  • Assist in creating and managing F&B staff schedules.
  • Train, mentor, and evaluate all front-of-house F&B staff.
  • Receive and appropriately resolve complaints concerning food, beverage, and service.
  • Serve as a liaison between the dining room staff and the kitchen staff.
  • Maintain open lines of communication with the culinary staff and all food outlets.
  • Assure that side work gets accomplished at the beginning and end of each shift.
  • Conduct pre-shift meetings for lunch and dinner service.
  • Make suggestions on improving service, hours of operation, menus, etc.
  • Attend scheduled Banquet Event Order (BEO) staff meetings.
  • Have a strong working knowledge of all menus and beverage programs.
  • Handle daily Food & Beverage operations in assigned dining outlets of St Ives.
  • Be fully conversant with all statutory requirements regarding a Food & Beverage Operation, ensuring that applicatons for all licenses, including special licenses, are completed in a timely manner, and that the conditions affecting the issuance and maintenance of a liquor license are not jeopardized.
  • Personally conduct and / or ensure that regular on-the-job training is taking place to the highest professional standards.
  • Oversee the implementation of all St Ives policies and procedures for Food & Beverage staff.
  • Interact daily with members and guests to assure maximum satisfaction by answering questions, solving problems, overseeing services, and cleanliness.
  • Continuously improve members and guest satisfaction and loyalty by ensuring that all situations are dealt with politely, calmly, and with maturity and understanding.
  • Carry out requests and instructions given by the Assistant F&B Director in a timely manner.
  • Perform all other duties as assigned.

WORK ENVIRONMENT

  • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, and twist or reach.
  • Push, pull, and / or lift to 50 pounds.
  • Continuous repetitive motions.
  • Club & Restaurant Operating Hours :   7 a.m. until 11 p.m. Weekends, Holidays, and Weekdays (Closed Mondays)
  • REQUIRED QUALIFICATIONS

  • Must have honesty, integrity, ethics, and professionalism.Must have at least two years of Food and Beverage FOH experience in an active and high-volume environment.
  • Private club experience preferred.
  • Previous Management experience is a plus.
  • Must be physically able to perform job duties with good eyesight (with / without correction) and good hearing (with / without correction).
  • Must fluently speak and read English using good grammar.
  • Bilingual skills are a plus.
  • Excellent people management skills.
  • Good communication skills.
  • Must hold a current Johns Creek Pouring Permit (MUST BE OBTAINED DURING ONBOARDING PROCESS IF NOT ALREADY IN POSSESSION)
  • TIPS Alcohol Certification (WILL PROVIDE APPLICATION UPON EMPLOYMENT).
  • NorthStar Systems & POS knowledge (or familiarity) is a plus.
  • Must have a working knowledge of wine, beer, and spirits, along with their proper service.
  • Must have at least two years of Food & Beverage FOH experience in an active and high-volume environment.
  • Private club experience preferred.
  • Previous management experience preferred.
  • Strong interpersonal and communication skills, with the ability to engage effectively with staff, members, and guests.
  • Must be alert, safety-conscious, and capable of responding calmly and swiftly in emergency situations.
  • Demonstrates professionalism, a strong work ethic, and the ability to work effectively as part of a team.
  • Must be adaptable and flexible, with the ability to adjust to changing schedules, shifts, and priorities, including evenings, weekends, holidays, and special events as needed.
  • Efficiently complete assigned tasks and consistently perform opening and closing duties as required.
  • Demonstrate honesty, integrity, and professionalism, with a strong commitment to delivering exceptional service that exceeds member expectations.
  • IMPORTANT : By submitting your resume online, you hereby authorize St Ives Country Club to contact, obtain, and verify the accuracy of the information contained in your application from all current and / or previous employers, references, and educational institutions.  You also hereby release from liability St Ives and its representatives for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information.

    You understand that any misrepresentation or material omission made by you on this application will be sufficient cause for cancellation of your application or immediate termination of employment if you are employed by St Ives whenever the misrepresentation or material omission is discovered.

    Powered by JazzHR

    FMpG55SqK9

    serp_jobs.job_alerts.create_a_job

    Restaurant Manager • Duluth, GA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Groomer, Petsense

    Groomer, Petsense

    Tractor Supply CompanyMonroe, GA, US
    serp_jobs.job_card.full_time +1
    This position is responsible providing professional grooming services for dogs using the knowledge of canine characteristics and grooming styles and techniques. Essential Duties and Responsibilities...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Food Service Director

    Food Service Director

    AramarkLawrenceville, Georgia, US
    serp_jobs.job_card.full_time
    The Food Service Director at Coastal State Prison is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    KFCJefferson, GA, US
    serp_jobs.job_card.full_time
    As a Manager, you are key to our business.You are responsible in managing your team along with operational and financial objectives. You will achieve sales goals, develop your employees, maintain re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    Pizza HutBraselton, GA, US
    serp_jobs.job_card.full_time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Mixologist

    Mixologist

    The Phoenix At Union HillCanton, GA, United States
    serp_jobs.job_card.full_time
    The Phoenix at Union Hill is seeking Server's to join their team!.The Server is responsible for providing dining and table services to residents and guests in the communitys dining rooms and design...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    BEVERAGE HOSPITALITY MANAGER

    BEVERAGE HOSPITALITY MANAGER

    Marlow's TavernTucker, GA, US
    serp_jobs.job_card.full_time
    The Beverage Hospitality Manager is responsible for providing effective leadership to drive sales, hospitality at the highest level, profitability and long term growth of each individual tavern by ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    ASSISTANT MANAGER

    ASSISTANT MANAGER

    Moe'sCumming, GA, US
    serp_jobs.job_card.full_time
    PAY : $45,000 - $55,000 BASED ON EXPERIENCE.LARGE FRANCHISE GROUP WITH GROWTH OPPORTUNITIES - GM'S AT $75K+, OPERATING PARTNERS AT $100K+. The Assistant Manager is responsible for managing the daily ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Assistant Manager

    Restaurant Assistant Manager

    Pizza HutCovington, GA, US
    serp_jobs.job_card.full_time
    HWY 278 NE, Covington, GA ID#f398cf33-a152-4445-8de4-aa2a0133cc58.That's why people come to Pizza Hut.It's the calling of our Assistant General Managers to make them feel like family with smiles, t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Country Club Restaurant Floor Manager

    Country Club Restaurant Floor Manager

    St Ives Country ClubAlpharetta, GA, US
    serp_jobs.job_card.full_time
    Centered in the heart of Johns Creek, Georgia, St Ives Country Club has maintained a standard of private club excellence since 1989. We are seeking a Floor Manager for our Ascott Restaurant located ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    ASSISTANT MANAGER

    ASSISTANT MANAGER

    CulversCanton, GA, US
    serp_jobs.job_card.full_time
    Culver's is looking for an enthusiastic, detail oriented individual to work with and lead our team.As an Assistant Manager you will work for and alongside an Owner / Operator at the restaurant in a t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    Dunkin'Gainesville, GA, US
    serp_jobs.job_card.full_time
    As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers.We value hardworking and enthusiastic employees and we make it a priority to ensure their suc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    Chicken Salad ChickCovington, GA, US
    serp_jobs.job_card.full_time
    The Assistant Manager delivers exceptional results through others.They assist the General Manager in providing an engaging environment for restaurant teams and guests while focusing on delivering o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    Arby'sGainesville, GA, US
    serp_jobs.job_card.full_time
    You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities.And you're in the right place if you're here for : . Discounted Curly Fries (and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Manager I

    Assistant Manager I

    Family DollarSocial Circle, GA, US
    serp_jobs.job_card.part_time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Alta ToroAtlanta, GA, United States
    serp_jobs.job_card.full_time
    General Manager (FT) - 5Church.K5 Hospitality is seeking a talented.As a GM, you will lead and manage multi-faceted restaurant operations in partnership with the Head Chef to offer a world-class cu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Mt. Zion (Morrow) Restaurant Manager - Chili's

    Mt. Zion (Morrow) Restaurant Manager - Chili's

    Chili's Grill & BarMorrow, GA, US
    serp_jobs.job_card.full_time
    Chili's Managers are wired for hospitality! We're in the people business.So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Mem...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    RETAIL DISTRICT MANAGER UNASSIGNED_North GA

    RETAIL DISTRICT MANAGER UNASSIGNED_North GA

    Dollar GeneralCanton, GA, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    Burger KingGainesville, GA, US
    serp_jobs.job_card.full_time
    Post Reference : #Snag, #CareerBuilder.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day