Client Solutions Program Manager (Chicago)

Client Solutions Program Manager

Clear Channel Outdoor has developed an industry-leading platform (RADAR) that provides data-driven audience insights and measurement for out-of-home (OOH) campaigns. We are seeking a creative and technically savvy Client Solutions Program Manager to join the RADAR Data Products team. This role focuses on translating our clients' advertising objectives into solutions and owning the data strategy and management for our stakeholders from start to finish. The ideal candidate will wear multiple hats : Program Manager for all new and developing capabilities, Operations Guru to establish operational best practices and procedures that bring developing capabilities to market, Solutions Engineer for our salesforce and for our clients to make data in OOH accessible, and Player-Coach for our team of Program Specialists.

Job Responsibilities

• Act as subject matter expert on RADAR's current and emerging capabilities, user interfaces, data architecture, attribution, and measurement methodologies; presenting capabilities to both technical and non-technical audiences.
• Lead discovery sessions and consultative pre-sales meetings with clients and internal sales teams to align on advertising objectives, translating them into RADAR data strategies.
• Manage all things operations and strategy for key accounts, ensuring our clients have the best experience with our data capabilities.
• Drive alpha / beta implementations of new RADAR solutions, managing partner communications, timelines, deliverables, success metrics, and cross-functional collaboration (Product, Engineering, Sales, Marketing, Research).
• Manage vendor relationships in collaboration with Partnerships Management, understanding the capabilities and operational nuances of each in order to provide custom solutions to our clients.
• Partner with Product, Engineering, and Program Specialists to capture client feedback and define enhancements that increase adoption, scale, and revenue.
• Create and maintain technical documentation, demo materials, training content, and reusable assets that accelerate team enablement, particularly with our Program Specialists.
• Define the vision for what Product Analytics looks like, providing guidance to our Program Specialists on data points to capture and the types of custom analyses, dashboards, and executive summaries we need to provide to our internal stakeholders.
• Balance urgent program needs with long-term strategic initiatives, prioritizing work across multiple projects.

Job Experience

Education and Certifications

Work Experience

Skills

Competencies

Physical Demands

Other Requirements

The Targeted Salary Range for this Illinois position is $80,000 to $95,000 annually. Bonus Eligible

Comprehensive Benefits package offerings, which includes :

Ultimate compensation will be based on several factors, including relevant experience, skills, scope and responsibility of the position, as well as pursuant to salary market benchmarks. This salary range is a good-faith estimate of the salary for this position.

Location

Chicago, IL : 222 Merchandise Mart, Suite 570, 60654

Position Type

Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Our organization participates in E-Verify. Click here to learn about E-Verify.