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Lead Business Analyst
Lead Business AnalystCharter Communications • Maryland Heights, MO, US
Lead Business Analyst

Lead Business Analyst

Charter Communications • Maryland Heights, MO, US
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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Spectrum's Data Services department manages data throughout the organization. Teams within this department work on a series of platforms spanning Spectrum to achieve various business goals.

BE PART OF THE CONNECTION

As a Lead Business Analyst on this team, you'll be responsible for analyzing the most complex business operations and recommending solutions to align individual business functions with organizational goals. This role requires expert level understanding of the structure, policies, and operations of an organization, and recommends solutions to improve general business processes and planning. This position will collaborate with one or several business units or functions and is considered a subject matter expert in business analysis.

WHAT OUR LEAD BUSINESS ANALYSTS ENJOY MOST

Actively and consistently support all efforts to simplify and enhance the customer experience.

Work with business stakeholders analyze business operations and recommend solutions to align individual business functions with organizational goals.

Understand the structure, policies, and operations of an organization, and recommend solutions to improve general business processes and planning.

Compile, analyze, interpret, and present complex data related to current and future operation.

Create reports, charts, graphs and presentations to aid in proposing new strategies for successful business changes.

Develop project estimates by identifying phases and elements, personnel requirements, and costs.

Analyze external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis.

May make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.

Provide guidance and management advice that has a large impact on cost, efficiency, compliance, service, and quality.

Perform other duties as requested.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Experience : 7+ years of business analysis or related experience
  • Education : Bachelor's Degree in business or related field
  • Skills : Demonstrated knowledge of software applications such as Word, Excel, etc.
  • Abilities :

Ability to read, write, speak and understand English.

  • Ability to prioritize and organize effectively
  • Ability to work independently, as well as in a collaborative and dynamic team environment
  • Ability to handle multiple projects and priorities
  • Ability to analyze and interpret data
  • Ability to quickly identify business problems / opportunities
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to communicate with all levels of management and company personnel
  • Ability to manage multiple projects at one time
  • Ability to prioritize and organize effectively
  • Preferred Qualifications :
  • Bachelors or Masters in computer science or related with 7+yrs exp

  • Travel Ability : Office Environment
  • Schedule :
  • Full time

  • This position is eligible to work in a hybrid work model (combination of in-office and remote days)
  • SPECTRUM CONNECTS YOU TO MORE

  • Innovative Tools & Tech : Work with high-performing software and applications on the forefront of the digital telecommunications industry.
  • Dynamic Growth : The growth of our industry and evolving technology will power your career as you move up or around the company.
  • Supportive Teams : Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
  • Total Rewards : See all the ways we invest in you-at work and in life
  • Apply now, connect a friend to this opportunity or sign up for job alerts!

    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    Get to Know Us : Charter Communications is known by our Spectrum products and services, including : Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.

    Grow Your Career Here : We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

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    Lead Analyst • Maryland Heights, MO, US

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