Customer Service

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

COMPANY AND CULTURAL DESCRIPTION :

At the Barron Sports Complex, were all about giving kids aged 4 months and up, the chance to shine in the water. Located in the heart of Ballwin, MO, were proud to offer top-tier swim lessons that blend expert stroke development with essential water safety skillsbecause every family deserves the best!

Picture yourself in a role where you can brighten someones day, connect with families, and make a real impact in your community. At Barron Swim School, youll join a lively, fast-paced team that feels like familyfull of supportive coworkers and a shared passion for helping kids Build Skills For Life. Ready to be the friendly face that welcomes our families? Lets make it happen!

JOB DESCRIPTION :

As a Barron Swim School Customer Service Staff member, youll be the heartbeat of our front desk, delivering top-notch hospitality to every family we serve. From guiding tours and managing enrollments to handling payments and gift shop sales, youll keep things running smoothly while being a trusted point of contact. Our staff embodies our commitment to spotless facilities and the friendliest service aroundbecause first impressions matter!

JOB RESPONSIBILITIES :

• Keep safety first, creating a welcoming and secure environment for all families
• Greet everyone with a smile, warm energy, and a welcoming personalitymaking every interaction a positive one
• Follow our streamlined procedures to manage check-ins, class inquiries, payments, and family needs with ease
• Navigate tools like Google Suite, Microsoft Office, and our class management database like a pro
• Pitch in to keep customer areas sparkling clean and sanitized between professional cleanings
• Lean on mentors and leaders for guidance while growing your skills
• Be a team player who keeps a positive spirit flowing with colleagues
• Show up reliably for your schedule, offering families the consistency they count on
• Live the Barron Missionbringing joy and support to our community every day

PHYSICAL REQUIREMENTS :

• Stand or sit for extended periods with ease
• Tackle daily cleaning duties comfortably
• Thrive around pool areas and cleaning chemicals

BENEFITS :

• Jump in with confidence thanks to our paid 6-week training program
• Enjoy scheduling flexibility designed to work with your lifestyle, whatever your goals or commitments
• Competitive hourly pay with opportunities for raises based on performance
• Snag sweet deals in our gift shops at Barron Gymnastics and Barron Swim School
• Grow with usopportunities for advancement within the company as you build your career
• Make a real, lasting difference in the lives of kids and familiespriceless!

Ready to jump in? Apply today and become the friendly face families love at Barron Swim School!

Barron is committed to providing an inclusive work environment and making hiring and advancement decisions based on qualifications, not protected characteristics.