Service Apprentice / Trainee - East Region

Job Description

Job Description

Title : Service Engineer Apprentice

Reports to : Regional Service Manager

Location : DMG MORI USA Technical Center

Hours : Monday through Friday, Core Business Hours

Classification : Non-Exempt

Travel : 75%

Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.

Service Apprentice will participate in training and development where the incumbent learns to repair, install and move all DMG MORI machines.

Essential Job Functions :

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to :

• Complete all Classroom, factory training and online classes, and pass with 80% or higher scores.
• Shadow Service Engineers on service calls, which require traveling with the Service Engineer to customer sites.
• Learning through observation, while assisting Service Engineers on the call.
• Progression in the apprentice program is competency based, participants are enrolled for 2 years before they receive certification and promotion to Service Engineer.
• Other duties as assigned.

Minimum Requirements :

Work Environment :

Exposure to manufacturing / machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. General office environment experienced at DMG MORI office.

Physical Demands :

Frequent : Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements.

Periodic : Operating power equipment, sitting at desk, utilizing computers and phones.

Occasional : Lifting or moving up to 50lbs.